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TaskUs Associate Interview Questions and Answers

Updated 17 May 2023

TaskUs Associate Interview Experiences

1 interview found

Associate Interview Questions & Answers

user image Anonymous

posted on 17 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself? Explain about you, your hobbies your strength, weakness and most importantly your entire professional experiences as well. Your skills as well.
  • Q2. What are the important KPI's ( key performance indicators) in reference to taskus? Ans - FCR - first call resolution C - Sat - customer satisfaction and customer retention QA - Quality.
  • Ans. 

    Important KPIs for TaskUs include FCR, customer satisfaction and retention, and quality.

    • FCR (first call resolution) measures the percentage of customer issues resolved on the first call.

    • Customer satisfaction and retention (C-Sat) measures how happy customers are with TaskUs' services and whether they continue to use TaskUs.

    • Quality assurance (QA) measures the accuracy and effectiveness of TaskUs' services.

    • Other potentia...

  • Answered by AI
  • Q3. What is FCR? FCR or First call/chat resolution is that when a customer is coming to an agent for the proper resolution and we have to make sure that the issue will be resolved and the customer will be sati...
Round 3 - One-on-one 

(1 Question)

  • Q1. The same questions as above and the projects or departments you worked previously and what was new you achieved. The questions will be same but the confidence and communication in English will be preferred...

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and motivated before giving an interview as it is a part of our life and you should overcome the fear by preparing yourself at your best. There is nothing impossible and if not selected then you will be having so many other opportunities in which will be be successful one day, do not lose your hope and try to prepare yourself to overcome your fear and be positive always.

Interview questions from similar companies

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Where do you want to see yourself after 5 years?
  • Q2. What are your preferences?
  • Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
  • Q4. What are your expectations?
  • Q5. How do you want a corporate structure to be?
  • Q6. Why did you leave your last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience
  • Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was normal, they will asked about yourself and about your previous work experience nothing else.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare about yourself and about your previous work experience.

I applied via Naukri.com and was interviewed in Jun 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are four rounds. Hr, aptitude maths with verbal reasoning round, typing test, final HR round.
  • Q2. Easy to clear. But be sure in basic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Take the round's carefully. Be honest with the answers. Make the idea clear while explaining

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. About pointers and their types

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy one so we can take with only basic knowledge

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

Stand out among the crowd with out of the box ideas.

Round 2 - Technical 

(2 Questions)

  • Q1. This includes analytical test
  • Q2. It also includes typing test
Round 3 - HR 

(1 Question)

  • Q1. About yourself and background. Final thing to discuss was package and that's it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Have faith in yourself and prepare yourself properly for the interview.

Interview Questionnaire 

1 Question

  • Q1. General Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is PoSc, LOSC physical inventory
  • Ans. 

    PoSc and LOSC physical inventory are methods of inventory management used in retail and manufacturing industries.

    • PoSc stands for Point of Sale physical inventory, which involves counting the inventory at the time of sale.

    • LOSC stands for Line of Sight physical inventory, which involves counting the inventory by visually inspecting it.

    • Both methods are used to ensure accurate inventory counts and prevent stockouts or over...

  • Answered by AI
  • Q2. Replenishment, outbound process

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with existing projects you working or worked before

I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why left previous organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. And answer with eye contact
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TaskUs Interview FAQs

How many rounds are there in TaskUs Associate interview?
TaskUs interview process usually has 3 rounds. The most common rounds in the TaskUs interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for TaskUs Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TaskUs. The most common topics and skills that interviewers at TaskUs expect are Information Security, bpo, Access management, Active Directory and Auditing.
What are the top questions asked in TaskUs Associate interview?

Some of the top questions asked at the TaskUs Associate interview -

  1. What are the important KPI's ( key performance indicators) in reference to task...read more
  2. What is FCR? FCR or First call/chat resolution is that when a customer is comin...read more

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TaskUs Associate Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

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TaskUs Associate Salary
based on 96 salaries
₹2.4 L/yr - ₹4.5 L/yr
55% less than the average Associate Salary in India
View more details

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3.6/5

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