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TaskUs Associate Interview Questions and Answers

Updated 17 May 2023

TaskUs Associate Interview Experiences

1 interview found

Associate Interview Questions & Answers

user image Anonymous

posted on 17 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself? Explain about you, your hobbies your strength, weakness and most importantly your entire professional experiences as well. Your skills as well.
  • Q2. What are the important KPI's ( key performance indicators) in reference to taskus? Ans - FCR - first call resolution C - Sat - customer satisfaction and customer retention QA - Quality.
  • Ans. 

    Important KPIs for TaskUs include FCR, customer satisfaction and retention, and quality.

    • FCR (first call resolution) measures the percentage of customer issues resolved on the first call.

    • Customer satisfaction and retention (C-Sat) measures how happy customers are with TaskUs' services and whether they continue to use TaskUs.

    • Quality assurance (QA) measures the accuracy and effectiveness of TaskUs' services.

    • Other potentia...

  • Answered by AI
  • Q3. What is FCR? FCR or First call/chat resolution is that when a customer is coming to an agent for the proper resolution and we have to make sure that the issue will be resolved and the customer will be sati...
Round 3 - One-on-one 

(1 Question)

  • Q1. The same questions as above and the projects or departments you worked previously and what was new you achieved. The questions will be same but the confidence and communication in English will be preferred...

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and motivated before giving an interview as it is a part of our life and you should overcome the fear by preparing yourself at your best. There is nothing impossible and if not selected then you will be having so many other opportunities in which will be be successful one day, do not lose your hope and try to prepare yourself to overcome your fear and be positive always.

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to join infosys
  • Q2. Product developement life cycle
  • Ans. 

    Product development life cycle is the process of bringing a new product to market.

    • It involves ideation, research, design, development, testing, launch, and post-launch evaluation.

    • Each stage has its own set of goals, deliverables, and stakeholders.

    • Examples include Apple's iPhone development cycle and the pharmaceutical drug development cycle.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine with the answers and answer confidently

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Approached by Company and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Explain Modal Analysis ??
  • Ans. 

    Modal analysis is a technique used to study the dynamic behavior of structures under different loads.

    • Modal analysis involves determining the natural frequencies, damping ratios, and mode shapes of a structure.

    • It helps in understanding how a structure will respond to different types of loads and vibrations.

    • Modal analysis is commonly used in the aerospace, automotive, and civil engineering industries.

    • For example, modal a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Finite Element Analysis and SOM theory

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Excel what is vlookup what is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me u self and role model
  • Q2. Im shalini from warangal, I completed my studies and I am a fresher

Interview Preparation Tips

Interview preparation tips for other job seekers - Interduce my self

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About my details, are you ok with this job? How many year's you will be here?
  • Ans. I said am ok with the job and i gve commitment for 3years successfully near to three years.
  • Answered by Niveditha P

Interview Preparation Tips

Topics to prepare for Wipro Senior Associate interview:
  • About Hyderabad, Charminar
  • About your first trip
  • Your favourite novel
Interview preparation tips for other job seekers - No need to get tense in the interview. Be confident what you are saying nothing is right or wrong. If you add anything extra in resume they will ask questions about that, so better keep the points what you know.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. *Introduce yourself *Purpose of working in the Company *Educational Background *Family Background *Goals and Ambition

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and confident about what you speak.

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
  • Q2. Telephonic HR interview about salary

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

I applied via Walk-in and was interviewed before Nov 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. My self , Previous work knowledge, Salary expectations.
  • Q2. Why you left last organisation?
  • Q3. What is your salary expectations ?
  • Q4. Where do you live at ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident no matter if your grammar is not perfect while communicating. Just be normal.

TaskUs Interview FAQs

How many rounds are there in TaskUs Associate interview?
TaskUs interview process usually has 3 rounds. The most common rounds in the TaskUs interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for TaskUs Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TaskUs. The most common topics and skills that interviewers at TaskUs expect are Information Security, bpo, Access management, Active Directory and Auditing.
What are the top questions asked in TaskUs Associate interview?

Some of the top questions asked at the TaskUs Associate interview -

  1. What are the important KPI's ( key performance indicators) in reference to task...read more
  2. What is FCR? FCR or First call/chat resolution is that when a customer is comin...read more

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TaskUs Associate Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

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TaskUs Associate Salary
based on 97 salaries
₹2.4 L/yr - ₹4.5 L/yr
54% less than the average Associate Salary in India
View more details

TaskUs Associate Reviews and Ratings

based on 12 reviews

3.6/5

Rating in categories

3.5

Skill development

3.9

Work-life balance

3.1

Salary

3.5

Job security

4.1

Company culture

2.7

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3.8

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