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TaskUs

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3.3

based on 1.6k Reviews

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TaskUs Associate Interview Questions and Answers

Updated 17 May 2023

TaskUs Associate Interview Experiences

1 interview found

Associate Interview Questions & Answers

user image Anonymous

posted on 17 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself? Explain about you, your hobbies your strength, weakness and most importantly your entire professional experiences as well. Your skills as well.
    • Add your answer
  • Q2. What are the important KPI's ( key performance indicators) in reference to taskus? Ans - FCR - first call resolution C - Sat - customer satisfaction and customer retention QA - Quality.
  • Ans. 

    Important KPIs for TaskUs include FCR, customer satisfaction and retention, and quality.

    • FCR (first call resolution) measures the percentage of customer issues resolved on the first call.

    • Customer satisfaction and retention (C-Sat) measures how happy customers are with TaskUs' services and whether they continue to use TaskUs.

    • Quality assurance (QA) measures the accuracy and effectiveness of TaskUs' services.

    • Other potentia...

    • Answered by AI
    Add your answer
  • Q3. What is FCR? FCR or First call/chat resolution is that when a customer is coming to an agent for the proper resolution and we have to make sure that the issue will be resolved and the customer will be sati...
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. The same questions as above and the projects or departments you worked previously and what was new you achieved. The questions will be same but the confidence and communication in English will be preferred...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and motivated before giving an interview as it is a part of our life and you should overcome the fear by preparing yourself at your best. There is nothing impossible and if not selected then you will be having so many other opportunities in which will be be successful one day, do not lose your hope and try to prepare yourself to overcome your fear and be positive always.

Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
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Senior Associate Interview Questions & Answers

WNS user image DIVYA KHATWANI

posted on 6 Jan 2018

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must
    • Add your answer

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 9 Dec 2020

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Just a short self introduction and a topic on which we have to speak 2 min with fluent English and proper Grammer.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Useless Company who believes in religious Discrimination.

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 16 Dec 2020

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Full introduction
    • Add your answer
  • Q2. One must have soft & professional skills. Most important thing practical approach.
    • Add your answer
  • Q3. You need to be very clear and confident about yourself.
    • Add your answer
  • Q4. Nothing much, just prepare yourself for which profile you are going for interview.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Must required-
Soft skills
Professional skills
Practical approach
Confident
Clear view

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 8 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic English grammar and some numerical maths

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Last working experience and salary expectations
    • Add your answer
  • Q3. Willing to night shift
  • Ans. 

    Yes, I am willing to work night shifts.

    • I am comfortable working night shifts and have done so in the past.

    • I understand the importance of being available for work during non-traditional hours.

    • I am willing to adjust my schedule to accommodate night shifts as needed.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working place for freshers people

Senior Associate Interview Questions & Answers

WNS user image

posted on 7 Jun 2022

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Amadeus what is that
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi please understand Keep supporting yourself

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 31 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was on maths and insurance

Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please provide honest details
Provide crisp and clear information and do not beat around the bush

Senior Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 21 Jul 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are four rounds. Hr, aptitude maths with verbal reasoning round, typing test, final HR round.
    • Add your answer
  • Q2. Easy to clear. But be sure in basic.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Take the round's carefully. Be honest with the answers. Make the idea clear while explaining

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 3 Apr 2021

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About underwriting
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Walking

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 9 Jun 2021

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Regarding London market slip.
    • Add your answer
  • Q2. Sections of that slip and other general info.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and informative about slip.
More about working at TaskUs

TaskUs Interview FAQs

How many rounds are there in TaskUs Associate interview?
TaskUs interview process usually has 3 rounds. The most common rounds in the TaskUs interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for TaskUs Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TaskUs. The most common topics and skills that interviewers at TaskUs expect are Information Security, bpo, Access management, Active Directory and Auditing.
What are the top questions asked in TaskUs Associate interview?

Some of the top questions asked at the TaskUs Associate interview -

  1. What are the important KPI's ( key performance indicators) in reference to task...read more
  2. What is FCR? FCR or First call/chat resolution is that when a customer is comin...read more

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based on 2 interviews

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TaskUs Associate Salary
based on 107 salaries
₹2 L/yr - ₹4.5 L/yr
55% less than the average Associate Salary in India
View more details

TaskUs Associate Reviews and Ratings

based on 14 reviews

3.6/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

2.9

Salary

3.2

Job security

4.0

Company culture

2.5

Promotions

3.4

Work satisfaction

Explore 14 Reviews and Ratings
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