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3.1

based on 689 Reviews

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ICCS Senior Customer Support Executive Interview Questions and Answers

Updated 16 Sep 2023

1 interview found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Apna Jobs and was interviewed before Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Simple,tell me something about , so be confident go with your name your permanent and current location and qualifications
  • Q2. 1.What's your hobby 2.what is your goal.3where you see yourself in next 6to12 months in this company.
  • Q3. Tell me about something customer service. If customer are very angry then how will you handle the situation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident this is the best advice

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jun 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Tell me about your self in 30 to 40 words

3

Typing Test Round (3 Questions)

  • Q1. They checking the type test how much you in speed in typing
  • Q2. They asked several questions do you join this company now immediately, how much salary expected ,
  • Q3. They Will see how your communicating with others

Interview Preparation Tips

Interview preparation tips for other job seekers - After completion of 3 months in this company not worth to work in this company and they Will treat you like meachines , for going short breaks and lunch also they Will say no slots
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jul 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Where are you choosing BPO
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Sep 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Why you are looking for a new job now?
  • Q2. Why you become interested in our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool job, nice people, and really cool interview
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Mock call explanation
2

One-on-one Round (1 Question)

  • Q1. Explain previous job role
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. About u r self
  • Q2. Why iam hire u

Customer Care Executive Interview Questions

Quess user image Awadhut Ajit Kulkarni

posted on 28 Jul 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Describe your college life?
2

HR Round (2 Questions)

  • Q1. They will give any 1 topic to speak
  • Q2. What are your hobbies?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and answer every question confidently they will select you
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Talk about experience
  • Q2. What are your hobbies
  • Q3. Education background
  • Q4. Language skills

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Jun 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Introduction tell about ur self
  • Q2. What u do yesterday??
  • Q3. Tell me ur hobbies
3

HR Round (1 Question)

  • Q1. Are you comfortable day and night shift
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about Yourself

ICCS Interview FAQs

How many rounds are there in ICCS Senior Customer Support Executive interview?
ICCS interview process usually has 2 rounds. The most common rounds in the ICCS interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in ICCS Senior Customer Support Executive interview?

Some of the top questions asked at the ICCS Senior Customer Support Executive interview -

  1. Tell me about something customer service. If customer are very angry then how w...read more
  2. Simple,tell me something about , so be confident go with your name your permane...read more

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ICCS Senior Customer Support Executive Salary
based on 4 salaries
₹1.8 L/yr - ₹3.8 L/yr
34% less than the average Senior Customer Support Executive Salary in India
View more details

ICCS Senior Customer Support Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

2.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

2.0

Job Security

1.0

Company culture

2.0

Promotions/Appraisal

4.0

Work Satisfaction

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