Quess Customer Care Executive Interview Questions and Answers

Q1. What is the difference between credit and debit card?
Ans. 
Credit cards allow users to borrow money from the card issuer, while debit cards deduct funds directly from the user's bank account.
• Credit cards allow users to borrow money up to a certain limit set by the card issuer

• Debit cards deduct funds directly from the user's bank account

• Credit cards often come with rewards and benefits, while debit cards do not

• Credit cards may charge interest on unpaid balances, while debit car
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Q2. What do you do when someone is giving you feedback again and again?
Ans. 
I listen to the feedback, analyze it for validity, and take necessary actions to improve.
• Listen actively to understand the feedback

• Evaluate the feedback for validity and relevance

• Take necessary actions to address the feedback, such as making improvements or changes

• Seek clarification if needed to fully understand the feedback

• Express gratitude for the feedback and show willingness to learn and grow
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Q3. Tell me about yourself?
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Q4. When someone is asking you to join a company, when will you join?
Ans. 
I will join the company after carefully considering the offer, discussing with my family, and ensuring a smooth transition from my current role.
• Consider the offer in terms of salary, benefits, job responsibilities, and growth opportunities

• Discuss with family to ensure their support and understanding of the decision

• Plan a smooth transition from current role to new role, including notice period and handover of responsibi
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Q1. Say about your self
Ans. 
Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.
• Over 5 years of sales experience in the technology industry

• Consistently met or exceeded sales targets by 20% each quarter

• Developed and maintained relationships with key clients such as ABC Company

• Strong negotiation and communication skills

• Proficient in CRM software such as Salesforce
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Q2. Sale any product futures and how to sale that product. Eg,:my mobile
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Q1. Just random questions like yourself and last experience.
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Q1. In last round also ask the same questions.
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Q1. Self intro roles responsibilities
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Write about self intro and few grammar questions

Q1. About sales, just normal conversation
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Q1. Tell me something about yourself
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Q1. Tell me about yourself
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Q2. Ap Job Kyon karna chahte hain
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Q1. Say about your self
Ans. 
Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.
• Over 5 years of sales experience in the technology industry

• Consistently met or exceeded sales targets by 20% each quarter

• Built and maintained relationships with key clients such as ABC Company and XYZ Corporation
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Q2. Explain any product futures and how to sale that product.
Ans. 
The product is a cutting-edge CRM software with advanced analytics and automation features.
• Highlight the benefits of the CRM software such as improved customer relationships, increased sales productivity, and streamlined processes.

• Demonstrate how the advanced analytics can provide valuable insights for decision-making and forecasting.

• Explain the automation features that can save time and reduce manual tasks for sales t...read more
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Q1. Say about yourself
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Q2. How to explain about sales a product explain.Ex:mobile.
Ans. 
Sales executives need to effectively communicate the features and benefits of a product, such as a mobile phone, to potential customers.
• Highlight key features of the mobile phone, such as camera quality, battery life, and storage capacity.

• Explain how these features benefit the customer, such as capturing high-quality photos, lasting all day without needing to recharge, and storing a large amount of data.

• Address any pot...read more
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