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Credence Resource Management Customer Care Executive Interview Questions and Answers for Experienced

Updated 30 Jul 2024

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Customer Care Executive Interview Questions

user image Anonymous

posted on 30 Jul 2024

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Mock call explanation
2

One-on-one Round (1 Question)

  • Q1. Explain previous job role

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. What difference between inbound and outbound
  • Q3. Tell about own hobbies
  • Q4. How can handle customer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are freesher so u can go here but salary ki low 10k monthly

Customer Care Executive Interview Questions

Quess user image Awadhut Ajit Kulkarni

posted on 28 Jul 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Describe your college life?
2

HR Round (2 Questions)

  • Q1. They will give any 1 topic to speak
  • Q2. What are your hobbies?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and answer every question confidently they will select you
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about your previous company experience?
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Talk about experience
  • Q2. What are your hobbies
  • Q3. Education background
  • Q4. Language skills

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. About bpo, handle the customer issues
  • Q2. About self introduction
  • Q3. About bpo sector

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview with good company
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Introduction of your self
  • Q2. Case based question
  • Q3. About the hobby
3

Versent Round (1 Question)

  • Q1. Communication skills and English

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and composed the interview is easy nut to crack just need good communication skills
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. 1.) Tell me about yourself 2.) Your experience (if written in cv) 3.) Salary expectation.
3

One-on-one Round (2 Questions)

  • Q1. Are you familiar with pressure Can you communicate in English and in Hindi both clearly
  • Q2. Tell something about your previous work and degination

Interview Preparation Tips

Topics to prepare for Alldigi Tech Customer Care Executive interview:
  • Communication Skills
  • Effective Communication Skills
  • Convenienceing
Interview preparation tips for other job seekers - Not to worry easy to crack interview and easy to complete certification
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jul 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Introduction and basic HR questionnaires
  • Q2. Are you willing to relocate?
3

Assignment Round

Typing Test. Should be more than 32wpm.

4

Assignment Round

Basic product surfing and E-commerce site Test

I applied via Walk-in and was interviewed before Jun 2021.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Self introduction and group discussion and hr round .

Interview Preparation Tips

Interview preparation tips for other job seekers - Good environment and good team leaders and to support the agent nicely hr also very good talking and resolving the quires of Employees

Credence Resource Management Interview FAQs

How many rounds are there in Credence Resource Management Customer Care Executive interview for experienced candidates?
Credence Resource Management interview process for experienced candidates usually has 2 rounds. The most common rounds in the Credence Resource Management interview process for experienced candidates are One-on-one Round.
How to prepare for Credence Resource Management Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Credence Resource Management. The most common topics and skills that interviewers at Credence Resource Management expect are Bpo Voice, Calling, Collections, Communication Skills and Customer Handling.

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Credence Resource Management Customer Care Executive Salary
based on 62 salaries
₹1.9 L/yr - ₹5 L/yr
28% more than the average Customer Care Executive Salary in India
View more details

Credence Resource Management Customer Care Executive Reviews and Ratings

based on 21 reviews

3.1/5

Rating in categories

2.9

Skill development

3.0

Work-Life balance

2.9

Salary & Benefits

2.8

Job Security

2.4

Company culture

2.7

Promotions/Appraisal

2.6

Work Satisfaction

Explore 21 Reviews and Ratings
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