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Globiva Customer Service Associate Interview Questions and Answers
Updated
28 Oct 2024
5 interviews found
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Anonymous
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Dec 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. General questions hobbies and past working or education experiences Add Answer
- Q2. Speak 2 mins on given topic in good grammatical English/Hindi or both. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and active listener prepare 2 mins introduction.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Oct 2023.
1 Interview Round
1
One-on-one Round (5 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Tell me about your hobbies Add Answer
- Q3. About your hometown Add Answer
- Q4. What is customer service View Answers (1)
- Q5. Tell me about your school life Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Mar 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
2
One-on-one Round (2 Questions)
- Q1. What is BPO , How to tackle with the customer and company products little bit,. View Answers (1)
- Q2. Any topic will given to know about your communication skills Add Answer
I applied via Naukri.com and was interviewed before Feb 2021.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Current topics current affairs Add Answer
- Q2. Tell me something about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Best of luck😂 guys ..........
Globiva interview questions for designations
I applied via Naukri.com and was interviewed before Apr 2020.
4 Interview Rounds
Interview Questions
- Q1. Introduction, past experience, reason of leaving previous company, Process knowledge
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Introduction part should be perfect, no fumbling, get some process knowledge of you r going for some particular process.
Interview questions from similar companies
Bhuvi Reddy
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Sep 2023.
3 Interview Rounds
1
Aptitude Test Round
Test taken in website
2
One-on-one Round (2 Questions)
- Q1. What is customer service, conversation with customer, tell about Hyderabad View Answers (1)
- Q2. Conversation with customer Add Answer
3
One-on-one Round (3 Questions)
- Q1. Tell about yourself Add Answer
- Q2. Speak about Hyderabad View Answers (1)
- Q3. Conversation with customer Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy
Customer Service Associate Interview Questions
Mahindra Integrated Business Solutions
ashwini kamble
posted on 16 Mar 2024
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (4 Questions)
- Q1. Introduction your self Add Answer
- Q2. What is education View Answers (1)
- Q3. What's salary expectation Add Answer
- Q4. What is yours hobbies Add Answer
I applied via Indeed and was interviewed in Mar 2021.
3 Interview Rounds
Interview Questions
- Q1. Customer queries
Add Answer
- Q2. Self introduction
Add Answer
- Q3. Related
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ask the question by a clarity
srikanth nani
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me about yourself Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Mar 2023.
2 Interview Rounds
1
Email Round (2 Questions)
- Q1. Basic questions,what is good customer support. View Answers (1)
- Q2. Draft a mail as per given scenario. View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. Why did you chose 24/7 intouch? Add Answer
- Q2. What are your short term and long term goals? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and don't say you are studying and anything negative about previous company.
Globiva Interview FAQs
How many rounds are there in Globiva Customer Service Associate interview?
Globiva interview process usually has 1-2 rounds. The most common rounds in the Globiva interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Globiva Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Customer Service, blended process, customer support, domestic process and Semi Voice.
What are the top questions asked in Globiva Customer Service Associate interview?
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Globiva Interviews By Designations
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Interview Questions for Popular Designations
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People are getting interviews through
based on 5 Globiva interviews
Job Portal
WalkIn
80%
20%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Associate Interview Questions from Similar Companies
18%
less
than the average Customer Service Associate Salary in India
View more details
Globiva Customer Service Associate Reviews and Ratings
based on 57 reviews
Rating in categories
|
Associate
519
salaries
|  ₹1 L/yr - ₹4.5 L/yr |
|
Quality Analyst
249
salaries
| ₹1.6 L/yr - ₹5 L/yr |
|
Team Lead
224
salaries
| ₹2 L/yr - ₹6 L/yr |
|
Customer Service Executive
221
salaries
| ₹1.1 L/yr - ₹4.2 L/yr |
|
Customer Care Executive
193
salaries
| ₹0.6 L/yr - ₹4.4 L/yr |
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