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Fusion CX
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Fusion CX Interview Questions, Process, and Tips
Top Fusion CX Interview Questions and Answers
- Q1. 2- What is BPO and it's complete name?asked in Customer Care Executive interview
- Q2. Have you deal with Auditors? also with External Auditors?asked in Assistant Manager interview
- Q3. Can you provide an example of a challenging coding scenario you have encountered and how you resolved it?asked in Medical Coding Quality Analyst interview
Fusion CX Interview Experiences
104 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Self INTRODUCTION
- Q2. The First Question was asked about my first work
Interview Preparation Tips
Customer Service Associate Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. What is bpo How to handle work
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO is a strategic decision made by companies to outsource non-core business functions.
It helps companies reduce costs, improve efficiency, and focus on their core competencies.
BPO services can include customer support, technical support, data entry, telemarketing, and more.
To handle...
Top Fusion CX Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed before Nov 2022. There were 5 interview rounds.
Knowledge about the bpo
Online assignment test
(2 Questions)
- Q1. Confidance and comunication way
- Q2. About the self introduction, what about the goal, why want to join the fusion, memorable part of life
(2 Questions)
- Q1. She take live chat with coustomer
- Q2. Self introduction
Interview Preparation Tips
Chat Support Executive Interview Questions asked at other Companies
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. Why you want to join the fusion BPO only
- Ans.
I want to join Fusion BPO for its innovative culture, growth opportunities, and commitment to employee development.
Fusion BPO has a strong reputation for employee satisfaction, which is evident from positive reviews on platforms like Glassdoor.
The company offers extensive training programs that align with my career goals, such as leadership development workshops.
I admire Fusion BPO's commitment to community service, as...
- Q2. What is the difference between hard work and smart work in terms of ease?
- Ans.
Hard work focuses on effort, while smart work emphasizes efficiency and strategy for better results with less strain.
Hard work often involves long hours and physical effort, like studying late into the night for exams.
Smart work prioritizes planning and organization, such as using a study schedule to maximize learning in less time.
Hard work can lead to burnout if not managed, while smart work encourages balance and sus...
- Q3. Why do you know about fusion BPO
Fusion CX interview questions for popular designations
Selected
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Based on the process
- Q2. Self introduction
BPO Executive Interview Questions asked at other Companies
Get interview-ready with Top Fusion CX Interview Questions
Akash Jana
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. What is DNS and DHCP
- Ans.
DNS translates domain names to IP addresses, while DHCP assigns IP addresses to devices on a network.
DNS (Domain Name System) resolves human-readable domain names (e.g., www.example.com) to IP addresses (e.g., 192.0.2.1).
DHCP (Dynamic Host Configuration Protocol) automatically assigns IP addresses to devices on a network, simplifying network management.
Without DNS, users would need to remember IP addresses instead of e...
- Q2. What is VPN
- Ans.
A VPN (Virtual Private Network) creates a secure connection over the internet, protecting data and privacy.
Encrypts internet traffic to protect sensitive data.
Allows remote access to a private network, e.g., accessing company resources from home.
Masks the user's IP address, enhancing online anonymity.
Can bypass geo-restrictions, allowing access to region-locked content, like streaming services.
- Q3. Microsoft office
IT Support Executive Interview Questions asked at other Companies
Jobs at Fusion CX
Selected
I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Experience in which field
Interview Preparation Tips
Customer Service Associate Interview Questions asked at other Companies
I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.
(1 Question)
- Q1. Basic information about yourself.
(1 Question)
- Q1. Basic information about e-commerce
(1 Question)
- Q1. Basic knowledge about sales
Interview Preparation Tips
Customer Service Representative Interview Questions asked at other Companies
I applied via Apna Jobs and was interviewed in Apr 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself? Why did you left the previous company? How much salary do you want?
- Ans.
I am an experienced Customer Support Executive with a strong track record in providing excellent customer service.
I have worked in the customer support field for the past five years, handling various customer inquiries and resolving issues.
I am skilled in using customer support software and have a good understanding of CRM systems.
I have received positive feedback from customers for my ability to empathize and provide ...
(1 Question)
- Q1. Tell me about yourself? For how long you are gonna work here? Tell me something about your native place?
- Ans.
I am a Customer Support Executive with experience in handling customer queries and providing solutions.
I have been working in the customer support field for 5 years.
I have a strong track record of resolving customer issues and ensuring customer satisfaction.
I am skilled in using various customer support tools and software.
I have received positive feedback from customers for my excellent communication and problem-solvin...
(1 Question)
- Q1. Tell me something about E-commerce? Tell me something about Kolkata?
- Ans.
E-commerce refers to the buying and selling of goods and services online.
E-commerce allows customers to shop from the comfort of their homes.
It offers a wide range of products and services from various sellers.
Popular e-commerce platforms include Amazon, eBay, and Alibaba.
Secure online payment methods like credit cards and digital wallets are used.
E-commerce has revolutionized the retail industry and transformed the wa
Interview Preparation Tips
Customer Support Executive Interview Questions asked at other Companies
(3 Questions)
- Q1. Normal introduction work experience if any
- Q2. Tell me something about yourself
- Q3. Tell me your work experience
Interview Preparation Tips
Be confident
Cce Executive Interview Questions asked at other Companies
Top trending discussions
Fusion CX Interview FAQs
The duration of Fusion CX interview process can vary, but typically it takes about less than 2 weeks to complete.
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Fusion CX Interviews By Designations
- Fusion CX Customer Service Associate Interview Questions
- Fusion CX Customer Care Executive Interview Questions
- Fusion CX Customer Support Executive Interview Questions
- Fusion CX Quality Analyst Interview Questions
- Fusion CX Team Lead Operations Interview Questions
- Fusion CX Senior Customer Service Associate Interview Questions
- Fusion CX Customer Support Associate Interview Questions
- Fusion CX Customer Service Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Associate Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Executive Interview Questions
- Design Engineer Interview Questions
- Senior Associate Interview Questions
- Sales Executive Interview Questions
- Consultant Interview Questions
- Show more
Fusion CX Interview Process
based on 97 interviews
Interview experience
Interview Questions from Similar Companies
Fusion CX Reviews and Ratings
based on 1.5k reviews
Rating in categories
|
Customer Care Executive
377
salaries
|  ₹0.6 L/yr - ₹3.2 L/yr |
|
Customer Service Associate
226
salaries
| ₹0.9 L/yr - ₹2.4 L/yr |
|
Team Lead
188
salaries
| ₹1.1 L/yr - ₹4.6 L/yr |
|
Customer Service Executive
185
salaries
| ₹1 L/yr - ₹2.9 L/yr |
|
Quality Analyst
170
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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