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based on 25.5k Reviews

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Concentrix Corporation Technical Support Agent Interview Questions and Answers

Updated 17 Jun 2022

Concentrix Corporation Technical Support Agent Interview Experiences

2 interviews found

I applied via Referral and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Communication skills and Check basic grammer that's it.

Round 3 - Choose one topic and Talk 1 min 

(4 Questions)

  • Q1. Difference between HDD and SSD
  • Ans. 

    HDD is a traditional spinning hard drive, while SSD is a newer type of storage that is faster and more reliable.

    • HDD uses spinning disks to read/write data, while SSD uses flash memory

    • SSD is faster and more reliable than HDD

    • SSD is more expensive than HDD

    • HDD is still commonly used for storing large amounts of data

    • SSD is commonly used for faster boot times and improved performance

  • Answered by AI
  • Q2. Troubleshooting and Daignostics
  • Q3. Latest versions of OS and Processors
  • Ans. 

    The latest versions of OS are Windows 11, macOS Monterey, and Ubuntu 21.10. The latest processors are Intel Core i9-12900K and AMD Ryzen 9 5950X.

    • Latest versions of OS: Windows 11, macOS Monterey, Ubuntu 21.10

    • Latest processors: Intel Core i9-12900K, AMD Ryzen 9 5950X

  • Answered by AI
  • Q4. What is BIOS and CMOS? And They will ask main important questions like this type.

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Technical Support Agent interview:
  • Technical support related topics
Interview preparation tips for other job seekers - First I thank to this company for giving this wonderful opportunity to showcase my skills and talent.
As per my knowledge This is the best opprtunity for freshers those who are interested to start their career in IT sector this is the best opportunity.
They will see Good Communication skills in English, Hindi and basic technical knowledge on Computer software and hardware hardware and Troubleshooting knowledge and for Freshers this is great start to learn new technologies and it'a Learning period. You will get so much of knowledge.

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Assignment 

Simple amcat test

Round 2 - HR 

(1 Question)

  • Q1. He asked me where i resided why BPM as i have done my engineering i answered " that i relize that my speaking and understanding skilss are very good hence want to grow in this carreer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speaking answer to the point dont prolong your answer

Technical Support Agent Interview Questions Asked at Other Companies

asked in CGS
Q1. What is BSOD, how do you resolve.
Q2. Latest versions of OS and Processors
Q3. Speak about a topic dor few minutes
Q4. Difference between HDD and SSD

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated Technical Support Agent with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Skilled in troubleshooting hardware and software issues

    • Excellent communication and problem-solving skills

  • Answered by AI
  • Q2. Where do you stay
  • Ans. 

    I currently stay in an apartment in downtown area.

    • I stay in an apartment in downtown area

    • My apartment is located near the city center

    • I live in a bustling urban neighborhood

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Lucid interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Being confident
Round 2 - Behavioral 

(1 Question)

  • Q1. About yourself hobbies studies and why bpo
Round 3 - Coding Test 

It's typing and listing test

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed in Mar 2024.

Round 1 - Aptitude Test 

Every test is so easy for me and easily clear one by one ..there is nothing like hard ..during interview

Round 2 - Aptitude Test 

There will not provide any kind of assessment and joining procedure is very dirty and slow ..they are not taking any kind of joining procedure after selection of candidate and they are only provide LOI nd they didn't provide any kind of joining offer later ..within a week
Every candidate had to wait for a months

Round 3 - HR 

(2 Questions)

  • Q1. If you wont to provide work of employee then why are not provide joining on same date or within a week Why r not provide any joining releted date on time i'm waiting for 2 months after interview but they ...
  • Q2. Why are they not provide any kind of information after selection of agents ?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General aptitude test

Round 2 - HR 

(1 Question)

  • Q1. Why do you wanna start your career in bpo?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

CBSL AGENT KE SATH DRA MITTNG only

Round 3 - One-on-one 

(2 Questions)

  • Q1. CBSL AGENT ka interview Lena chahiye uske bad uska promotion karna chahiye and salary increase karni chahiye.
  • Q2. Salary increase karni chahiye.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1. Brief introduction 2. How was your day
Round 3 - Aptitude Test 

1. Jumble words
2. Listening round

Round 4 - One-on-one 

(1 Question)

  • Q1. 1. Introduction 2. About your weekend 3. Description of pictures

I applied via LinkedIn and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Working background so be prepared. It will be 30 mins interview
Round 3 - HR 

(1 Question)

  • Q1. Discussion about previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be true to yourself and there will be case scenario questions too

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Technical Support Agent interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, Aptitude Test and Assignment.
What are the top questions asked in Concentrix Corporation Technical Support Agent interview?

Some of the top questions asked at the Concentrix Corporation Technical Support Agent interview -

  1. Latest versions of OS and Process...read more
  2. Difference between HDD and ...read more
  3. What is BIOS and CMOS? And They will ask main important questions like this typ...read more

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Concentrix Corporation Technical Support Agent Salary
based on 22 salaries
₹1.6 L/yr - ₹5 L/yr
7% less than the average Technical Support Agent Salary in India
View more details

Concentrix Corporation Technical Support Agent Reviews and Ratings

based on 3 reviews

3.8/5

Rating in categories

3.4

Skill development

3.8

Work-life balance

4.1

Salary

3.8

Job security

3.3

Company culture

4.1

Promotions

3.3

Work satisfaction

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