Add office photos
i
Concentrix Corporation
Compare
Filter interviews by
Concentrix Corporation Assistant Manager Training & Quality Interview Questions and Answers
Concentrix Corporation Assistant Manager Training & Quality Interview Experiences
1 interview found
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.
(3 Questions)
- Q1. Domain expertise
- Q2. How to perform your day to day activities
- Ans.
I start my day by reviewing training materials, conducting quality assessments, providing feedback to team members, and analyzing data.
Review training materials for upcoming sessions
Conduct quality assessments on team members' performance
Provide feedback to team members on areas of improvement
Analyze data to identify trends and areas for improvement
Collaborate with managers to implement training and quality initiatives
- Q3. Solution oriented
Top trending discussions
Interview questions from similar companies
Team Lead Operations Interview Questions & Answers
Teleperformance
Tulsi rajput
posted on 2 Jul 2024
Selected
I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced operations professional with a proven track record of leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
- Q2. KIPs discussion
(2 Questions)
- Q1. Attrition and shrinkage explain
- Ans.
Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.
Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.
Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.
Both attrition and shrinkage can have a negative impact on operational efficiency ...
- Q2. Problem solving questions
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced operations professional with a proven track record in leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
- Q2. Explain BPO KPIs
- Ans.
BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.
BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.
Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.
These KPIs help BPO companies track and improve their operational e...
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There were 3 interview rounds.
(1 Question)
- Q1. General questions like CTC, NP, etc
(2 Questions)
- Q1. Questions related to the process
- Q2. Process related questions
(1 Question)
- Q1. Discussion on salary, work timings, etc
Selected
I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.
(1 Question)
- Q1. About Myself and Experience
Interview Preparation Tips
Team Lead Operations Interview Questions & Answers
Foundever
Jayeshkumar R Purohit
posted on 20 Aug 2023
Selected
I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.
(1 Question)
- Q1. General introduction
(2 Questions)
- Q1. Tell me about yourself!
- Q2. What positive changes would you like to bring to the organization?
- Ans. As a Team Leader in the BPO organization, I would like to implement several positive changes. Firstly, I'd focus on enhancing communication within the team and with clients, fostering a more transparent and collaborative environment. Additionally, I'd introduce ongoing training and skill development programs to ensure the team stays up-to-date with industry trends. Streamlining processes to increase efficiency, along w...
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
Question framed on Maths And Health Insurance. Regarding Proc codes
(2 Questions)
- Q1. Introduction yourself then about education background
- Q2. About your experience on your LOB and Value added Certificate courses and projects
Interview Preparation Tips
Team Lead Operations Interview Questions & Answers
Firstsource Solutions
Anonymous
posted on 6 Dec 2024
Selected
I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.
Easy and comfortable test
(2 Questions)
- Q1. Self intro given
- Q2. Nothing only self intro they asked
Discussion about salary
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Aug 2022. There were 4 interview rounds.
Was all about speaking, reading , listening
(1 Question)
- Q1. Introduction and about Your roles
(1 Question)
- Q1. There were many questions like roles and responsibilities, kpi , managing team , schedule adherence, driving of kpis, controlling shrinkage , controlling attrition
Selected
I applied via Naukri.com and was interviewed before Sep 2022. There were 3 interview rounds.
(1 Question)
- Q1. About your experience and Introduction
(10 Questions)
- Q1. About Experience and overall experience
- Q2. Last working days in last organisation
- Q3. Are u comfortable to work on rotational shifts
- Q4. Are you comfortable to work in night
- Q5. Is there anything else
- Q6. You are ready to joining instantly
- Q7. About qualification
- Q8. About your hobbies
- Q9. About your strength
- Q10. About your aims
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
They ask generic questions
Interview Preparation Tips
Concentrix Corporation Interview FAQs
Tell us how to improve this page.
Concentrix Corporation Interviews By Designations
- Concentrix Corporation Customer Service Executive Interview Questions
- Concentrix Corporation Customer Care Executive Interview Questions
- Concentrix Corporation Operations Representative Interview Questions
- Concentrix Corporation Customer Service Associate Interview Questions
- Concentrix Corporation Customer Support Executive Interview Questions
- Concentrix Corporation Technical Support Engineer Interview Questions
- Concentrix Corporation Senior Representative Interview Questions
- Concentrix Corporation Advisor Interview Questions
- Show more
Interview Questions for Popular Designations
- Training Quality Manager Interview Questions
- Quality Lead Interview Questions
- Team Leader Quality Interview Questions
- Team Lead Operations Interview Questions
- Training Manager Interview Questions
- Training Lead Interview Questions
- Training Officer Interview Questions
- Senior Quality Controller Interview Questions
- Show more
Interview Questions from Similar Companies
Fast track your campus placements
Concentrix Corporation Assistant Manager Training & Quality Reviews and Ratings
based on 10 reviews
Rating in categories
|
Customer Service Executive
3.7k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
Advisor
3.5k
salaries
| ₹0.9 L/yr - ₹7 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Senior Representative
3k
salaries
| ₹1.5 L/yr - ₹6.6 L/yr |
|
Senior Executive
3k
salaries
| ₹1.1 L/yr - ₹6.2 L/yr |
Teleperformance
Foundever
Wipro
Genpact
Calculate your in-hand salary
- Home >
- Interviews >
- Concentrix Corporation Interview Questions >
- Concentrix Corporation Assistant Manager Training & Quality Interview Questions
