Premium Employer

i

This company page is being actively managed by Alorica Team. If you also belong to the team, you can get access from here

Alorica Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Alorica Voice Process Executive Interview Questions and Answers for Experienced

Updated 9 Dec 2023

Alorica Voice Process Executive Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Assignment 

Verscent round were we have to listen to a words and do.

Round 4 - One-on-one 

(2 Questions)

  • Q1. Self introduction and spoke about work roll difference between what is BPO and call centre.
  • Q2. Self introduction Difference between BPO and call centre Work experience
  • Ans. 

    I have 3 years of experience in voice process roles. BPO refers to the entire outsourcing industry, while call center is a specific type of BPO focused on handling customer calls.

    • BPO (Business Process Outsourcing) is a broader term that encompasses various outsourcing services such as customer support, technical support, sales, etc.

    • Call center is a specific type of BPO that primarily focuses on handling inbound and out...

  • Answered by AI

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

I was interviewed in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

I was interviewed before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

  • Answered by AI
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

Interview Questionnaire 

1 Question

  • Q1. About yourself

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self and challenges that i did

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Alorica Interview FAQs

How many rounds are there in Alorica Voice Process Executive interview for experienced candidates?
Alorica interview process for experienced candidates usually has 4 rounds. The most common rounds in the Alorica interview process for experienced candidates are Resume Shortlist, HR and Assignment.
How to prepare for Alorica Voice Process Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alorica. The most common topics and skills that interviewers at Alorica expect are International Voice Process, international bpo and voice process.

Tell us how to improve this page.

Alorica Voice Process Executive Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more
Join Alorica Making Lives Better… One Interaction at a Time!

Alorica Voice Process Executive Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.0

Salary

3.0

Job security

3.0

Company culture

3.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
Customer Support Executive
177 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
143 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Manager
133 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Associate
49 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Care Executive
49 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Alorica with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview