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Alorica Voice Process Executive Interview Questions and Answers for Experienced

Updated 9 Dec 2023

Alorica Voice Process Executive Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Assignment 

Verscent round were we have to listen to a words and do.

Round 4 - One-on-one 

(2 Questions)

  • Q1. Self introduction and spoke about work roll difference between what is BPO and call centre.
  • Q2. Self introduction Difference between BPO and call centre Work experience
  • Ans. 

    I have 3 years of experience in voice process roles. BPO refers to the entire outsourcing industry, while call center is a specific type of BPO focused on handling customer calls.

    • BPO (Business Process Outsourcing) is a broader term that encompasses various outsourcing services such as customer support, technical support, sales, etc.

    • Call center is a specific type of BPO that primarily focuses on handling inbound and out...

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join this company?
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepared completely from dressing sense to documents.
You should know that you facing an unknown person so don't hesitate .
Confidence is the key of success.
Most important thing is interviewer see in your personality how do you handle failure in your life

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Computer based aptitude and typing assignment

Round 3 - One-on-one 

(1 Question)

  • Q1. Operations round- asked about self and discussion on past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Can do attitude with confidence and good communication skills

Interview Questionnaire 

1 Question

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone,...

  • Answered by AI

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Do you have vehicle Are you comfortable to do this job Why should we hire you Previous working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Please tell everything true about yourself so that you don't have to face any problem in future and work with full dedication for the company and for yourself as well

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro and a topic in gd

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it is a good company to start a carrier.work pressure is more.only for taking a experience it is a good company to start a carrier

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Breifly introduce yourself
  • Q2. About college intership what is sales waht is BPO

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your communication or your word and a littelbit awarness about BPO

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself and past experience thats it easy to get job

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell everything about your self and experience about past job

I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, educational qualifications, hobbies, work experience if any, what do you mean by BPO.

Interview Preparation Tips

Interview preparation tips for other job seekers - They just see your confidence and Grasping power to resolve customer query. Good English required in international process.

Alorica Interview FAQs

How many rounds are there in Alorica Voice Process Executive interview for experienced candidates?
Alorica interview process for experienced candidates usually has 4 rounds. The most common rounds in the Alorica interview process for experienced candidates are Resume Shortlist, HR and Assignment.
How to prepare for Alorica Voice Process Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alorica. The most common topics and skills that interviewers at Alorica expect are International Voice Process, international bpo and voice process.

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Alorica Voice Process Executive Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
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3.0/5

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3.0

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3.0

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3.0

Salary

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