Teleperformance Customer Care Executive Reviews

Likes

Nothing

Dislikes

Poor work culture, senior are not at all supportive to to their agents and tends to prefer their known when it comes to promotion. Office politics is everywhere and promotion happens in terms of their will not according to the capabilities. I am sharing this feedback so that company could know their environment from agents point ofview and I also know that no action will be taken because HR's are also on the same team....Read More

Likes

Timely salary

Dislikes

Office politics, promotion agenda, poor management, disregard for talent and knowledge, literally promoting girls just because they’re girls, no talent, no nothing.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Cafeteria has huge space...in working floor has shortage of space & system. Those who want a 3-4 month job... this is perfect company for them.

Dislikes

False promises made by HR... No target, semi voice, 20 calls/day, technical support and many more. These all are fake information. Misguided by trainer, in day 1 recruiting for TCD, in day 4 transfer to Primary... Salary hold for no reason... The total job is dependent on customer response i.e Yes, No. If you get no...Tl will forcefully do logout for 1hr and mark as half day present. And you will get half salary. Client service is not so good, delivery partners are failing to give service...for that reason customer give NO but it shows in my bucket.. In certification phase the total authority want to send you back to the home, only some trainers are trying to do their job bt the management team don't want any employee after 3-4 months. 70% of the training batch got terminated due to various reasons.. At 1st month of training nothing happened...like no training done...2nd month training started.... only 8days training done(u'll nothing learn). After this u have to take calls for 4-6 hours...for 2wks. After this u have to take full time calls(8:30hrs). Many times you will try to certify yourself...bt they give you false reasons & keep you in training position... I this situation the TL & maneger are giving you very bad treatment, i.e misbehave, pressure, logout, mark half day present, misleading information, At any cost they will terminate you. Then same happens with the next batch. Huge hiring bt after 3/4 months all are terminated. No job security, salary hold issue.. scamming people, makeing peoples career bad....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing more like

Dislikes

Work life balance says nothing happens in tp life will make coriander leaves. Personally I will tell guys not to join but give shift 12:30-9:30 this time is so bad that you can't do rest of your work. About the holiday, 26 holidays will be shown here, but if you want to take that leave, you have to answer that there is no such thing as National Holiday, and about the promotion, the promotion of boys is done before girls because intelligent people will definitely understand it. So MNC will tell hr in advance that salary is confidential so that you will feel ashamed to say it yourself. Now what do you do with your choice I went with my opinion....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Company is using bribery for promotions And Not providing PC for css and if u have sick so team leader presserize for coming office this job was disgusting and there no help from company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

You can meet people from different backgrounds and get a good set of experience.

Dislikes

Favouritism and very disappointed with the week offs. There should have been a permanent 2 day off.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like to do work in TP because every employee do there your respect. If there is your senior it also respect you and help you in every situation. As my experience my team lead were helping me alot in every situation where If I were wrong still taking my side to proctect me...

Dislikes

It depond the way you look at thing And understand Either some are senior are not good

Likes

Experienced very bad with TP even they don't even provide my FNF ,, unable to login on portal and then absoncond by company no reply

Dislikes

Absolutely disappointed and terrible experience

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the salary on time

Dislikes

I am working in Kolkata branch..They pressurized us to work for 12 hours shift. There is no peace of mind. My TL call me after the shift for re-login..Some times she call me before the shift also for early login..They exploit their employees..My TL Rumi Barman is a worst person..Some times she is not giving me peace when I am in off..She ask me to join in meetings..They are not allowing to take break also properly..So I suggest not to join this company.....Read More

Work Details

Work policy: Some people working from office..Few are working from home

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary gets on time. Fixed rules of working hours.

Dislikes

No work life balance not sure when we will get week off get's to know on every Saturday at 12-1 pm. Cannot plan any travel as gets to know late about week off. Although there are 2 week off but you don't get them together.

Work Details

Work policy: Some are at work from home but mostly from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The job is quite easy to learn as you do similar task again and again.

Dislikes

There are lot of politics involved in office. Your supervisor can cancel your leaves, ask you to work for extra for overtime. Even if you have to go to wash room you have to ask your supervisor.

Work Details

Work days: Rotational Shift (Strict Timings)