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3.9

based on 27.1k Reviews

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Teleperformance Customer Care Executive Reviews

based on 2k reviews
Updated 18 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.3

Company culture

3.3

Skill development

3.3

Job Security

3.3

Work-Life balance

3.2

Work Satisfaction

3.2

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Teleperformance Customer Care Executive Reviews

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Top Teleperformance Customer Care Executive Interview Questions

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Q1. Introduction Explain something in English What is custo ... read more
View answers (31)
Q2. Tell me about this product how will sell to the custome ... read more
View answers (10)

Get interview-ready with top interview questions

View all 65 questions
Q3. What if cx didn't get delivered with the products and i ... read more
View answers (4)
Q4. What do you understand by about inbound calls and outbo ... read more
View answers (2)
Q5. Tell me about kolkata for two minutes.
View answer (1)
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People also ask about Teleperformance's Customer Care Executives

Is Teleperformance a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 2k employee reviews, it's clear that most customer care executives have an average experience working at Teleperformance. Company culture holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Teleperformance pay their Customer Care Executives well?
According to AmbitionBox reviews, Teleperformance customer care executives rate their salary and benefits at 3.2 out of 5, based on 2k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer care executives salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer care executives, click here.
How is the work culture at Teleperformance for Customer Care Executives?
Work culture at Teleperformance for customer care executives is rated 3.3 out of 5 by 2k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer care executives, click here.
How is the job security at Teleperformance for Customer Care Executives?
Based on 2k reviews on AmbitionBox, Teleperformance's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer care executives, click here.
Is work from home available to Customer Care Executives at Teleperformance?
According to AmbitionBox, 27% of Teleperformance's customer care executives work from home permanently, 55% work from the office, and 18% follow a hybrid model, based on 143 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer care executives, click here.
How do I get a job at Teleperformance as a Customer Care Executive?
To get a job at Teleperformance as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.

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Work Policy for Teleperformance Customer Care Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 143 reviews in last 6 months

Work from office

Work from office

55%
Permanent work from home

Permanent work from home

27%
Hybrid

Hybrid

18%

Other hybrid work policies

15%

3 days/week from office

2%

2 days/week from office

1%

Gender Based Ratings for Teleperformance Customer Care Executive

based on 1.9k reviews
3.6
Rated by 697 Women

Rated 3.5 for Skill Development and 3.4 for Work-Life Balance

women
3.4
Rated by 1.2k Men

Rated 3.3 for Company Culture and 3.3 for Job Security

men

Working Days for Teleperformance Customer Care Executive

based on 2k reviews
Rotational Shift
65%
Monday to Saturday
19%
Monday to Friday
9%
Other
4%
Alternate Saturday off
3%

Work Timings for Teleperformance Customer Care Executive

based on 2k reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
56%
10%
3%
31% employees reported other strict timings

Shift Timings for Teleperformance Customer Care Executive

based on 2k reviews
Day shift
Night shift
70%
30%

Business Travel for Teleperformance Customer Care Executive

based on 2k reviews
No travel
73%
Within city
20%
Within country
5%
International travel
2%
Teleperformance Customer Care Executive Salary
based on 6.4k salaries
₹0.8 L/yr - ₹7.3 L/yr
10% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
28 total responses
freemeal
Free meal
16 total responses
onsite
International/On-site exposure
14 total responses
joining
Joining bonus
1 total response
+10 more benefits
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