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Teleperformance Senior Customer Service Representative Reviews

Updated 5 Feb, 2025
Overall Rating
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3.2/5
based on 51 reviews

Rating distribution

Category Ratings

3.3

Salary

3.1

Work-life balance

3.1

Skill development

3.0

Work satisfaction

2.9

Company culture

2.8

Job security

2.8

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

76% employees reported

Flexible timing

Flexible timing

51% employees reported

No travel

No travel

61% employees reported

Gender based rating

3.4
female

Rated by Women

21 reviews

3.1
male

Rated by Men

30 reviews

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Top Mentions in Teleperformance Senior Customer Service Representative Reviews

51 reviews found

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People also ask about Teleperformance's Senior Customer Service Representatives

Is Teleperformance a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 51 employee reviews, it's clear that most senior customer service representatives have an average experience working at Teleperformance. Salary holds the highest rating at 3.3, while job security is rated the lowest amongst all factors at 2.8. Read reviews about salary and job security on AmbitionBox.
Does Teleperformance pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, Teleperformance senior customer service representatives rate their salary and benefits at 3.3 out of 5, based on 51 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior customer service representatives salaries here and to read reviews specifically about salary and benefits at Teleperformance for senior customer service representatives, click here .
How is the work culture at Teleperformance for Senior Customer Service Representatives?
Work culture at Teleperformance for senior customer service representatives is rated 2.9 out of 5 by 51 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Teleperformance for Senior Customer Service Representatives?
Based on 51 reviews on AmbitionBox, Teleperformance's senior customer service representatives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for senior customer service representatives, click here .

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Teleperformance Senior Customer Service Representative Salary
based on 167 salaries
₹1.1 L/yr - ₹5 L/yr
10% less than the average Senior Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
2 total responses
meal
Cafeteria
4 total responses
+1 more benefit
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