Senior Customer Service Representative in Mumbai, MaharashtraCustomer Success, Service & Operationsposted on 23 Jan 2025Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've Read More

Senior Customer Service Representative in MumbaiCustomer Success, Service & Operationsposted on 7 Aug 2024Teleperformance is accompany were you which will help you to enhance your skills and build your bright future Read More

Senior Customer Service Representative in Gurgaon/GurugramCustomer Success, Service & Operationsposted on 14 Jun 2023Work life balance , both side cab , monetary benefit Read More

Senior Customer Service Representative in Gurgaon/GurugramCustomer Success, Service & Operationsposted on 11 May 2023canteen food quality and taste Read More

Teleperformance Salaries

Customer Care Executive Salary

(6.4k salaries)

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₹0.7 L/yr - ₹7.4 L/yr

Customer Service Executive Salary

(6.2k salaries)

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₹1 L/yr - ₹6.5 L/yr

Customer Service Associate Salary

(6.1k salaries)

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₹0.9 L/yr - ₹4.2 L/yr

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a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents. 🔹 AI-powered voice modulation is minimizing the need for language training. 🔹 Chatbots and virtual assistants are handling routine queries. 🔹 Automated workflows are streamlining backend operations. What’s the way forward? Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape. 💡 How do you see AI reshaping the BPO industry? Share your thoughts

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