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Teleperformance
3.9
based on 29.9k Reviews
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Teleperformance Senior Customer Service Representative Benefits
Updated on 20 Apr, 2022
Employee reported benefits
5 benefits available at Teleperformance
Office Perks
Professional Support
Health & Insurance
Time Off
Financial Benefits
Office Perks
8 total responses
Cafeteria
4 total responses
Office cab/shuttle
2 total responses
Office gym
2 total responses
Professional Support & Learning
3 total responses
Job/Soft skill training
3 total responses
Health & Insurance
2 total responses
Health insurance
2 total responses
Time Off
no data available
Financial Benefits
no data available
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Teleperformance Senior Customer Service Representative Benefit Reviews by Employees
Senior Customer Service Representative in Mumbai, MaharashtraCustomer Success, Service & Operationsposted on 23 Jan 2025Friendly coworkers who help when needed
Regular appreciation for good work
Modern cafeteria with decent food options
Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've Read More
Senior Customer Service Representative in MumbaiCustomer Success, Service & Operationsposted on 7 Aug 2024Teleperformance is accompany were you which will help you to enhance your skills and build your bright future Read More
Senior Customer Service Representative in Gurgaon/GurugramCustomer Success, Service & Operationsposted on 14 Jun 2023Work life balance , both side cab , monetary benefit Read More
Senior Customer Service Representative in Gurgaon/GurugramCustomer Success, Service & Operationsposted on 11 May 2023canteen food quality and taste Read More
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Senior Customer Service Representative Reviews and Ratings
based on 52 reviews
3.1/5
Rating in categories
3.1
Skill development
3.1
Work-life balance
3.2
Salary
2.8
Job security
2.8
Company culture
2.7
Promotions
2.9
Work satisfaction
Reviews
Clients are good and associated with well known brands
Explore 52 Reviews and Ratings
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