Teleperformance Senior Customer Service Representative Reviews

Likes

Teleperformance is accompany were you which will help you to enhance your skills and build your bright future

Dislikes

As for now no dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Clients are good and associated with well known brands

Dislikes

Everything/ management policy transparency, even work systems are not hygienic and always i mean most of the times dirty restrooms

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

as someone who has had the privilege of being part of the TP family. I can say with confidence that this is more than just a job-it's a calling community , a platform for making a meaningful impact on the world.

Dislikes

Nothing ....

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes

Likes

Less work pressure

Dislikes

Everything no benefits no events make you work like labour nothing to learn

Dislikes

Likes

Likes

1-Salary is always received on time. 2-If you work on a festival, you will be compensated with a day of leave. 3-If you work on the national holidays like Republic Day (26 January), Independence Day (15 August), Gandhi Jayanti (2 October) extra amount will be given for that day. 4-Mediclaim policy is provided by the employer after deducting small amount.

Dislikes

1-The work pressure is very high, A Negative work environment, Working Hours longer than usual. 2-The company does not give any kind of bonus and rewards on the festivals. 3-A very complex appraisal policy. 4-No Session or activities conduct by the (EC) to the employees for their mental health. 5-Lunch break will not given as per you wish, you have to take the lunch break as per the strict schedule or supervisor. 6-Managers are more focused on office politics than work. 7-A favorite employee is given preference over a capable employee, You will get promotion only if you are the manager's favorite, this is the reason why capable employees are not able to get promotion here. 8-Higher level never like to hear ''NO'' from you here, For ex. if you have a holiday and if an employee takes leave without informing to your team leader, then you will have to work in his place even on you holiday. 9-You are not given any exception even if you are ill, and the employee care (EC) only listen to the superiors here, agents are hardly supported. 10-There is no transparency in the HR policy, agents will always get threats of being terminate from work in the name of policy. 11-Higher level put pressure on you to meet (KPI) targets and force you to do unethical activities, due to which your job will always be at risk. 12-You will not get any technical help from the IT staff, it is the supervisors who take the decisions and terminate employees. 13-Many times there has been a delay in marking attendance by the managers, due to which the employee has to suffer financially....Read More

Work Details

Work policy: Depend on the managers mood.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.