Teleperformance Senior Customer Service Representative Reviews

Likes

Very friendly culture

Dislikes

You need to pass the assesment otherwise you'll be kicked

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

My process work for home. Only that was + part besides from that very average company to work with.

Dislikes

According to the work flow , salary was too less.

Likes

Location and free cab

Dislikes

Work culture and work life balance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Timely salary and decent growth opportunities.

Dislikes

Pathetic work culture, very bad management.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working at Airbnb

Dislikes

No holidays

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary and Incentives.

Dislikes

Worked for Vodafone UK process, at the beginning the process was with FIS and I was very much happy there and after the process was outsourced to TP I only had bad experiences. The worst experience is their policy.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

1-Salary is always received on time. 2-If you work on a festival, you will be compensated with a day of leave. 3-If you work on the national holidays like Republic Day (26 January), Independence Day (15 August), Gandhi Jayanti (2 October) extra amount will be given for that day. 4-Mediclaim policy is provided by the employer after deducting small amount.

Dislikes

1-The work pressure is very high, A Negative work environment, Working Hours longer than usual. 2-The company does not give any kind of bonus and rewards on the festivals. 3-A very complex appraisal policy. 4-No Session or activities conduct by the (EC) to the employees for their mental health. 5-Lunch break will not given as per you wish, you have to take the lunch break as per the strict schedule or supervisor. 6-Managers are more focused on office politics than work. 7-A favorite employee is given preference over a capable employee, You will get promotion only if you are the manager's favorite, this is the reason why capable employees are not able to get promotion here. 8-Higher level never like to hear ''NO'' from you here, For ex. if you have a holiday and if an employee takes leave without informing to your team leader, then you will have to work in his place even on you holiday. 9-You are not given any exception even if you are ill, and the employee care (EC) only listen to the superiors here, agents are hardly supported. 10-There is no transparency in the HR policy, agents will always get threats of being terminate from work in the name of policy. 11-Higher level put pressure on you to meet (KPI) targets and force you to do unethical activities, due to which your job will always be at risk. 12-You will not get any technical help from the IT staff, it is the supervisors who take the decisions and terminate employees. 13-Many times there has been a delay in marking attendance by the managers, due to which the employee has to suffer financially....Read More

Work Details

Work policy: Depend on the managers mood.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Facilities are fine

Dislikes

Manager behaviour is not good

Likes

The only thing good about the company is job security.

Dislikes

Worst

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

environment is good all seniors are supportive.

Dislikes

canteen food quality and taste

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance , both side cab , monetary benefit

Dislikes

not as such as if now

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

No likes only dislikes

Dislikes

Worst company ever. Don't go for it Terrible experience. don't even know how to treat people. Worst Attitude for SMEs like they know everything and newly hired employees know nothing.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.