Teleperformance Reviews by 10 Employees

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

87% employees reported

Flexible timing

62% employees reported

No travel

74% employees reported

View more detailed insights

Gender based rating

3.1

Rated by Women

2 reviews

3.5

Rated by Men

7 reviews

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10 reviews found

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Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2024

Likes

as someone who has had the privilege of being part of the TP family. I can say with confidence that this is more than just a job-it's a calling community , a platform for making a meaningful impact on the world.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing ....

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 06 Nov 2024

Likes

Not a single thing to be likrd here

Dislikes

Don't join this organization you will regret

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

What people are saying about Teleperformance

View All

a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents. 🔹 AI-powered voice modulation is minimizing the need for language training. 🔹 Chatbots and virtual assistants are handling routine queries. 🔹 Automated workflows are streamlining backend operations. What’s the way forward? Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape. 💡 How do you see AI reshaping the BPO industry? Share your thoughts

Got a question about Teleperformance?

Ask anonymously on communities.

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Apr 2024

Likes

Timely salary and decent growth opportunities.

Salary - Good
Job security - Good

Dislikes

Pathetic work culture, very bad management.

Skill development - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Jul 2023

Likes

The only thing good about the company is job security.

Dislikes

Worst

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 May 2023

Likes

environment is good all seniors are supportive.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

canteen food quality and taste

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jun 2023

Likes

Work life balance , both side cab , monetary benefit

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

not as such as if now

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2023

Likes

Good working place with lots of opportunities to grow

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less medical facilities

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Senior Customer Service Representative in Gurgaon / Gurugram

Email support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 30 Oct 2019

Likes

The work experience in TP was good. The environment was great to work. But if you are looking for a great growth in TP it is little bit tough as you have to go out of the box to achieve that.

Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

There was nothing that I can say I disliked about company. I worked there for 3 years and enjoyed my working culture. It depends upon you if you can go out of the way to do things better and impress your boss.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 12 Dec 2023

Likes

No support at all.

Salary - Good

Dislikes

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Teleperformance Senior Customer Service Representative Reviews by Locations

Teleperformance Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 87% of empl...Read more

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Teleperformance Senior Customer Service Representative Gurgaon / Gurugram Reviews

Teleperformance Senior Customer Service Representative Gurgaon / Gurugram Reviews

What employees say about Teleperformance?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

10 reviews found

Tell us how to improve this page.

Teleperformance Senior Customer Service Representative Reviews by Locations

Teleperformance Gurgaon / Gurugram Reviews by Designations