Teleperformance Customer Success, Service & Operations Department Kolkata Reviews

Likes

Salary, Colleages, TL and the process (Amazon Na)

Dislikes

Alot of politics , favouritism, after good stack ranking no appresal, Management and last but not the least stupid people with no knowledge are getting hike and good people with skills and knowledge regarding job are leaving the company. Tp is really a reputed company with such a good process but due to the politics the people thisprocess gunna shut down one day .. and it's gunna lead a huge impact in employee....Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is such a good company but not Kolkata site.

Dislikes

Kolkata centre is worst centre of TP. Specially quality domain is full of favouritism and oiling buttering domain. If you can't do as@ licking of your manager then even if you are good performer you would never get appreciated and promotion. To get the promotion you have to do Daaru Party with your senior, you must be a GIRL if youare not good in licking. That girl also should be comfortable in all scenarios if she want to get promotion. For promotion they only choose their fav person and even he or she is not able to say anything during interview then also they would be selected only. If not then that IJP would be cancel and fresh IJP would be roll out for them only. There are plenty of mis-management that even if I write whole day then also time would be less....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I am very disappointed from the company

Dislikes

Hi! I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The only thing which was positive in this company was my Team Leader. He was really helpful and rather than that I will call this place rotten to core.

Dislikes

Everything. This company will destroy your work life balance, they do not have any sick leave if an employee is feeling unwell they will force you to work for them. You literally have to beg for your half day or leave. And if you are not close to the AM (Assistant manager) or to OM ( Operation manager ) you are not getting anything.The process I was working for was amazon domestic special LOB queue. The most shouting manager was Sneha Pandey, she is like a 🦎 cold blooded women and her right hand Tania Gorai who is a red witch. They will make sure that you are not happy. Even if they get to know that you are happy in your job life they will definately take initiative to destroy that attitude of yours. After these two frogs, there are 🍑lickers all around them who will satisfy them in any manner. Another TL is Ravi Shankar Singh, this dude is the defination of egoistic bulldog. He behaves with his employees like servant. If you take morning shift he will not let you even eat your breakfast and try his absolute best to kill you in hunger. On the other hand he loves to make foods for our beloved lady lizard (Sneha Pandey). If tou don't want to destroy your career/health/ mental health/ethics don't come around. And trust me they don't even know how to work in company. I want amazon.in to take a look into this office which is located in kolkata sector 5 godrej waterside. Because they lie to their clients so often. That's all....Read More

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well....Read More

Work Details

Work related travel: This is a desk job.

Likes

Nothing to like anything ... Fake promises are very good in this company. All give fake promises

Dislikes

All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER." I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Most worst management they always provide fake promises no coordination is there between the management and the management don't think we are human they think we are robot who can work 24 hrs without any battery.They also ruined the personal life and professional life both...so be careful before joining teleperformance kolkata for any process, specially Tataplay.

Work Details

Work policy: Some people are permenent work from some are permenent work from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like about this organisation Starting from HR to Management.

Dislikes

Gives fake promises. I have seen many people have been asked to leave because of the wrong decision taken my the management. Their HR team come to office just to show their clothes and rome round. Multiple followup is required with them to complete one task. The pathetic policies of this organisation will make you frustrated every day. Their admin team is very rude. They don't have the policy to assign permanent lockers to their employees....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing more like

Dislikes

Work life balance says nothing happens in tp life will make coriander leaves. Personally I will tell guys not to join but give shift 12:30-9:30 this time is so bad that you can't do rest of your work. About the holiday, 26 holidays will be shown here, but if you want to take that leave, you have to answer that there is no such thing as National Holiday, and about the promotion, the promotion of boys is done before girls because intelligent people will definitely understand it. So MNC will tell hr in advance that salary is confidential so that you will feel ashamed to say it yourself. Now what do you do with your choice I went with my opinion....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.