Teleperformance Customer Service Representative Reviews
based on 240 reviews
Updated 6 Jan, 2025
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.4
Job Security
3.4
Work Satisfaction
3.4
Work-Life balance
3.3
Company culture
3.3
Salary & Benefits
3.0
Promotions/Appraisal
Teleperformance is rated
3.5 out of 5 stars on
AmbitionBox, based on 240 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.5 out of 5 stars on
AmbitionBox, based on 240 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Customer Service Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
240 reviews found
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Popular
Customer Service Representative in
Mumbai
Customer service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Jan 2018
Likes
Good environment..great place to work..no pressure..good process and adaptability..it was great working under such a great name..
Dislikes
Management...and facilities were not that convenient...transport was also an issue
Work Details
Good..average
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Agra
Production & Manufacturing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 22 Sep 2018
Likes
Na
Dislikes
Na
Similar companies for Customer Service Representative
One of the best companies that I have worked with working with them was an life changing experience, the organisation is perfect for newbies.This company has given me a lot be it true friends, skills knowledge and many more memories.
Dislikes
Nothing to be disliked.
Work Details
It was an amazing experience and precious change and development that happened.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2019
Likes
I had a wonderful and remarkable experience at TELEPERFORMANCE!!!!!
Dislikes
NOTHING
Work Details
It was easy fun and very productive.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Representative
Tourism Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jan 2020
Likes
trash
Dislikes
none
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Representative in
Gurgaon / Gurugram (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Dec 2023
Likes
Nothing
Dislikes
Everything
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Customer Service Representative in
New Delhi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2023
Likes
Nothing
Dislikes
Everything worst company nor management only politics
People also ask about Teleperformance's Customer Service Representatives
Is Teleperformance a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 240 employee reviews, it's clear that most customer service representatives have an average experience working at Teleperformance. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance pay their Customer Service Representatives well?
According to AmbitionBox reviews, Teleperformance customer service representatives rate their salary and benefits at 3.3 out of 5, based on 240 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer service representatives salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service representatives, click here.
How is the work culture at Teleperformance for Customer Service Representatives?
Work culture at Teleperformance for customer service representatives is rated 3.3 out of 5 by 240 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer service representatives, click here.
How is the job security at Teleperformance for Customer Service Representatives?
Based on 240 reviews on AmbitionBox, Teleperformance's customer service representatives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer service representatives, click here.
Is work from home available to Customer Service Representatives at Teleperformance?
According to AmbitionBox, 20% of Teleperformance's customer service representatives work from home permanently, 68% work from the office, and 12% follow a hybrid model, based on 25 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer service representatives, click here.
How do I get a job at Teleperformance as a Customer Service Representative?
To get a job at Teleperformance as a Customer Service Representative, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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