Teleperformance Customer Service Representative Reviews
based on 239 reviews
Updated 24 Dec, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.4
Work Satisfaction
3.4
Job Security
3.4
Work-Life balance
3.3
Company culture
3.3
Salary & Benefits
3.0
Promotions/Appraisal
Teleperformance is rated
3.6 out of 5 stars on
AmbitionBox, based on 239 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.6 out of 5 stars on
AmbitionBox, based on 239 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Customer Service Representative Reviews
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239 reviews found
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Popular
Customer Service Representative in
Mira Bhayandar
Customer service Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Mar 2018
Likes
Guyz if any one is fresher trying to get a job in Bpo , then i would prefer IGSL IS THE BEST N EXCELLENT COMPANY FOR FRESHER , TRUST ME I HAVE STARTED WORKING FROM IGSL ITSELF FIRST IT WAS SERCO THAN IT HAS BECOME IGSL . M REPTING ONCE AGAIN FOR FRESHER IT IS GOOD WHERE U CAN BUILD YOUR CONFIDENCE in speaking
With customer
As well as with your clients .
Dislikes
See every can coin has 2 faces head n tales so u cannot judge the company
Aggording to your will spme how we have to adjust we want to work
Work Details
I was C.S.A AND FLOOr & S.M.E
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Representative in
Vadodara
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Mar 2020
Likes
Experience
Dislikes
Nothing to dislike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Similar companies for Customer Service Representative
Team outing, Team work, people from various cultural background, language work together which help to know about each other and build different skills but once my TL allowed me to work alone which was forced to do so.
Dislikes
Unpredictable behaviour like they seized my laptop while it used in cafeteria, even without informed during joining, Being in South India language barrier, people close to TL or other management gets leaves easily than other one, unprofessional behaviour even from manager level person, people gets leaves to meet their girlfriend if they were close to TL but people not close to any management guy were not given leaves even on getting high fever, or exams or to apply for career growth opportunity....Read More
Work Details
Worked for outbound sales call process
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Indore
Call Inbound (Rebel Voive) Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 May 2020
Likes
Mostly I like environment of company and supportive team always with us.
Dislikes
No.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Representative
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Sep 2019
Likes
NA
Customer Service Representative in
Gurgaon / Gurugram
Inbond Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2019
Likes
Very unprofessional place for working people.. work life like Majdoor
Dislikes
Work Life and Professionalism
Work Details
Work timings: Flexible Timings
Customer Service Representative in
Bangalore / Bengaluru
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 26 Nov 2019
Likes
Great place, good opportunity ,true excellent work experience
Dislikes
Nothing
Work Details
My job was to attend calls,( answer customer queries, attend complaints and suggestions ,make changes in system as per request )
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Agra
SBI process Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Sep 2018
Likes
Training, Job Security and work environment
Dislikes
Salary is too less
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative in
Agra
Operation Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Jul 2018
Likes
Environment is good and Team leaders are also supportive But some managers are not good
Dislikes
Increment process is very poor. Salary is also not good and The salary of over time also don't credit in next month
Work Details
My experience in the company is not so good and not so bad
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Jul 2018
Likes
N/A
Dislikes
Politics in the company is very much
Work Details
Work timings: Strict Timings
Customer Service Representative in
Indore
Cce Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Oct 2018
Likes
Everything is good here and I am very happy to be back and rejoin again.
Trainer, teammates and environment have been very helpful and most importantly job security is good.
Dislikes
None
Work Details
Awesome environment
Work days: Rotational Shift
(Flexible Timings)
Customer Service Representative in
Indore
Sales attachment Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 10 Jan 2018
Likes
Yeah of course teleperformance is a great company where you can get a chance to grow your skills very soon.
Dislikes
Diplomacy
Work Details
I was working in sales process which was outbound process so definitely it was awesome.
People also ask about Teleperformance's Customer Service Representatives
Is Teleperformance a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 239 employee reviews, it's clear that most customer service representatives have an average experience working at Teleperformance. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance pay their Customer Service Representatives well?
According to AmbitionBox reviews, Teleperformance customer service representatives rate their salary and benefits at 3.3 out of 5, based on 239 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer service representatives salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service representatives, click here.
How is the work culture at Teleperformance for Customer Service Representatives?
Work culture at Teleperformance for customer service representatives is rated 3.3 out of 5 by 239 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer service representatives, click here.
How is the job security at Teleperformance for Customer Service Representatives?
Based on 239 reviews on AmbitionBox, Teleperformance's customer service representatives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer service representatives, click here.
Is work from home available to Customer Service Representatives at Teleperformance?
According to AmbitionBox, 17% of Teleperformance's customer service representatives work from home permanently, 71% work from the office, and 12% follow a hybrid model, based on 24 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer service representatives, click here.
How do I get a job at Teleperformance as a Customer Service Representative?
To get a job at Teleperformance as a Customer Service Representative, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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