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3.6

based on 33.5k Reviews

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Tech Mahindra Customer Support Associate Reviews

based on 835 reviews
Updated 12 Jan, 2025

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.3

Company culture

3.3

Job Security

3.3

Work-Life balance

3.1

Work Satisfaction

3.1

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Support Associate Reviews

835 reviews found

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Top Tech Mahindra Customer Support Associate Interview Questions

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emotions accor ... read more

Get interview-ready with top interview questions

View all 30 questions
Q3. How would you handle an angry customer?
Q4. Tell me something about cricket in English as well as Hindi language for 2 ... read more
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Customer Support Associate Jobs at Tech Mahindra

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People also ask about Tech Mahindra's Customer Support Associates

How is Tech Mahindra to work for?
Tech Mahindra is rated 3.5 out of 5, based on 835 reviews by employees on AmbitionBox. Tech Mahindra is known for Skill development which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Tech Mahindra read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Tech Mahindra?
According to AmbitionBox ratings, Tech Mahindra employees rate its salary and benefits as 3.1 out of 5. You can know more about Tech Mahindra Salaries at AmbitionBox
How is the work culture at Tech Mahindra?
Work culture is rated 3.3 at Tech Mahindra by 835 employees. While job security is rated 3.3 and work-life balance is rated 3.3 at Tech Mahindra. Read detailed reviews by employees of Tech Mahindra on AmbitionBox.
Is work from home available in Tech Mahindra?
According to AmbitionBox, 21% Tech Mahindra employees work from home permanently, 2% work from office 3 days/week, and 4% work from office 2 days/week (based on 85 AmbitionBox reviews in last 6 months).

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Work Policy for Tech Mahindra Customer Support Associate

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Workplace policy may vary based on Department, Designation and Location.

based on 85 reviews in last 6 months

Work from office

Work from office

66%
Permanent work from home

Permanent work from home

21%
Hybrid

Hybrid

13%

Other hybrid work policies

7%

2 days/week from office

4%

3 days/week from office

2%

Gender Based Ratings for Tech Mahindra Customer Support Associate

based on 802 reviews
3.6
Rated by 307 Women

Rated 3.6 for Company Culture and 3.6 for Skill Development

women
3.4
Rated by 495 Men

Rated 3.2 for Skill Development and 3.2 for Company Culture

men

Working Days for Tech Mahindra Customer Support Associate

based on 835 reviews
Rotational Shift
66%
Monday to Saturday
16%
Monday to Friday
14%
Alternate Saturday off
2%
Other
2%

Work Timings for Tech Mahindra Customer Support Associate

based on 835 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
56%
7%
3%
34% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Support Associate

based on 835 reviews
Day shift
Night shift
78%
22%

Business Travel for Tech Mahindra Customer Support Associate

based on 835 reviews
No travel
72%
Within city
23%
Within country
4%
International travel
1%
Tech Mahindra Customer Support Associate Salary
based on 3.8k salaries
₹0.8 L/yr - ₹4.3 L/yr
5% less than the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
15 total responses
onsite
International/On-site exposure
4 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
14 total responses
+5 more benefits
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