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3.6

based on 33k Reviews

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11 Tech Mahindra Customer Support Associate Jobs

Hiring Customer Support Associate_ Pune

0-1 years

₹ 2 - 2.25L/yr

Pune

30 vacancies

Hiring Customer Support Associate_ Pune

Tech Mahindra

posted 1d ago

Job Description

Tech Mahindra is hiring for Utility process at Pune Location


Designation - Customer Support Associate


Roles & Responsibility:


  • Handling customer queries via call,
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

Key skills required:


  • Good English communications skills
  • Ability to listen and active problem solving skills.
  • Good interpersonal skills

Required Candidate profile:


  • Education & Experience: Any Graduate Fresher or Experience (minimum 6 months on paper)
  • Languages: English, Hindi, Marathi,

Working location: Ground floor Sharda Center, off Karve road, Erandwane, Near Nal Stop, Pune

Walk-in Interview Time 10:30 am to 5 pm (Monday to Saturday)


Shift Timing: 24*7 any 9 hours & 1 Rotational week off.

Age: 18-35 years


HR Contact Person:


Nilesh 9074857487 (Call/WhatsApp)

Sanya 9644599081 (Call/WhatsApp)

Hardik 8961302558 (Call/WhatsApp)




Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

Prepare for Tech Mahindra Customer Support Associate roles with real interview advice

Top Tech Mahindra Customer Support Associate Interview Questions

Q1. How can you tackle your customer in real time scenario?
View answers (31)
Q2. How would you handle an irated CX and what is the meaning of emotions according to you ?.
View answers (7)
Q3. How would you handle an angry customer?
View answers (6)
View all 30 questions

What Customer Support Associate at Tech Mahindra are saying

3.5
 Rating based on 821 Customer Support Associate reviews

Likes

It pays you well as compared to other companies

Dislikes

Don't expect to balance your work and personal life it's almost impossible. People will push you to give more more good results but at some point you feel exhausted

Read 821 reviews

Customer Support Associate salary at Tech Mahindra

reported by 3.8k employees
₹0.6 L/yr - ₹7 L/yr
9% less than the average Customer Support Associate Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 33k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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Tech Mahindra Pune Office Locations

View all
Pune, Maharashtra Office
Headquarter
Erandwane, Pune, Maharashtra Pune, Maharashtra
411004
Pune Office
Sharda Centre, Off Karve Road Pune - 411004 (Maharashtra) India Pune
411004

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