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Overall Rating
based on 21
reviews
What employees say about Sutherland Global Services?
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Workplace insights
Rotational Shift
88% employees reported
Flexible timing
63% employees reported
No travel
81% employees reported
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Gender based rating
Rated by Women
6 reviews
Rated by Men
14 reviews
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Customer Service Executive interview
Q1. How to find issues in Ram related to trouble shooting
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Q2. Write a email about customer face issue and involvement?
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Q4. What are component of todibleshooting
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Q5. Write a email to manager for customer asking to talk with the manager?
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Salary Discussions, Hike & Promotions
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fathersahaab
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AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer.
So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation.
Has anyone had something like this happen? How did you deal with it? Let’s chat!
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People also ask about Sutherland Global Services, Kochi Customer Service Executives
Is Sutherland Global Services, Kochi a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 21 employee reviews, it's clear that most customer service executives have an average experience working at Sutherland Global Services, Kochi.
Company culture holds the highest rating at 3.6, while job security is rated the lowest amongst all factors at 2.9.
Read reviews about
company culture
and
job security
on AmbitionBox.
Does Sutherland Global Services, Kochi pay their Customer Service Executives well?
According to AmbitionBox reviews, Sutherland Global Services, Kochi customer service executives rate their salary and benefits at 3.3 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services, Kochi's customer service executives salaries
here
and to read reviews specifically about salary and benefits at Sutherland Global Services, Kochi for customer service executives,
click here
.
How is the work culture at Sutherland Global Services, Kochi for Customer Service Executives?
Work culture at Sutherland Global Services, Kochi for customer service executives is rated 3.6 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sutherland Global Services, Kochi for customer service executives,
click here
.
How is the job security at Sutherland Global Services, Kochi for Customer Service Executives?
Based on 21 reviews on AmbitionBox, Sutherland Global Services, Kochi's customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services, Kochi. To read reviews about job security at Sutherland Global Services, Kochi for customer service executives,
click here
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Sutherland Global Services Customer Service Executive
Salaries in Kochi
based on 25 salaries
₹1.6
L/yr - ₹4.5
L/yr
10%
more
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
2 total
responses
Health insurance
1 total
response
Job/Soft skill training
3 total
responses
Cafeteria
1 total
response
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