Startek Customer Service Executive Reviews

Likes

Good skill development and learning field in office

Dislikes

Salary and job security are not confirmed

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

They give you experience in acting TL acting trainer action acting quality acting sme. it will hellp us to improve our knowledge & working style

Dislikes

They promote their favorite one either they will not check the advisor have knowledge or not about the process & yearly increment is not available , anytime they will forced you to resign for score because they willl not check is this process fault or process bcx they only follow client information , they will not check is the advisor is correct or not . if your butter your supervisor then you will get promotion otherwise you will not promote , anytime they cancel the IJP & also if the client know the advisor he will promote the same advisor not that who is eligible & also manager don't have mouth to protest against this neither hr have bcx they just running the bussines not agent friendly...Read More

Work Details

Work policy: only one week is their

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

The total atmosphere was terrific. No management quality and no proper hr team as well . Total journey of mine was disgusting. Management team was specially responsible for all the nonsense sit happen inside the office and The hr heads oh my goodness . I NEVER EVER SUGGEST ANYONE TO GO STARTEK AND JOIN STARTEK

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Worst and the most toxic organisation ever to work with.

Dislikes

Worst and the most toxic oranganisation to ever work with. They force their employees to do overtime everyday. They will not give you off on friday forget about sunday and saturday. You can not take a day off on your festivals, the managers are even more toxic inhumane

Likes

Nothing

Dislikes

Never ever opt to work at startek, they do not have proper work culture they will terminate you without proper reasons and they'll keep you occupied even after you 8 working hours and HR will only give you excuses for everything also there Salary is one of the lowest in the industry and there is no scope for promotions as well.

Likes

It's good to gain initial experience.

Dislikes

Management uses profanity on the floor to the employees be it supervisor or associate. They pressurized employee to do overtime without any extra payment. They don't show mercy to the associates if they are unwell. One can never get promotion or will be selected through IJP cause only politics and favorism works here.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The employees of the voice process were amazing even though the management was pathetic!

Dislikes

The non voice process was the worst place to work! Employees were all mostly uneducated and not qualified for the job and were mostly localities, getting along with them is a hideous task.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It's a good company, however in this company due to process ramdown, there's a lack of job security & due to the same reason massive layoffs are happening frequently where employees needs to suffer.

Dislikes

No growth , no appraisal , & no RNR

Work Details

Work policy: If required, they will ask you to visit office.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

No job security and no appraisal