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3.9

based on 27.3k Reviews

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Teleperformance Agent Reviews

based on 194 reviews
Updated 14 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.5

Job Security

3.4

Skill development

3.4

Company culture

3.3

Work-Life balance

3.2

Work Satisfaction

3.2

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in Teleperformance Agent Reviews

194 reviews found

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Top Teleperformance Agent Interview Questions

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Q1. What is BPO and full form of BPO
View answer (1)
Q2. What you think of customer Support
View answer (1)

Get interview-ready with top interview questions

View all 7 questions
Q3. Are you ok with calling and chat process
View answer (1)
Q4. How to handle work load ?
View answer (1)
Q5. How to manage over time ?
View answer (1)
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People also ask about Teleperformance's Agents

How is Teleperformance to work for?
Teleperformance is rated 3.5 out of 5, based on 194 reviews by employees on AmbitionBox. Teleperformance is known for Job Security which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.2 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.4 at Teleperformance by 194 employees. While job security is rated 3.5 and work-life balance is rated 3.3 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
Is work from home available in Teleperformance?
According to AmbitionBox, 12% Teleperformance employees work from home permanently, 3% work from office 3 days/week, and 8% work from office 2 days/week (based on 26 AmbitionBox reviews in last 6 months).

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Work Policy for Teleperformance Agent

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Workplace policy may vary based on Department, Designation and Location.

based on 26 reviews in last 6 months

Work from office

Work from office

70%
Hybrid

Hybrid

18%

2 days/week from office

8%

Other hybrid work policies

7%

3 days/week from office

3%

Permanent work from home

Permanent work from home

12%

Gender Based Ratings for Teleperformance Agent

based on 180 reviews
3.6
Rated by 53 Women

Rated 3.8 for Skill Development and 3.5 for Company Culture

women
3.4
Rated by 127 Men

Rated 3.6 for Job Security and 3.3 for Company Culture

men

Working Days for Teleperformance Agent

based on 194 reviews
Rotational Shift
52%
Monday to Saturday
27%
Monday to Friday
15%
Alternate Saturday off
3%
Other
3%

Work Timings for Teleperformance Agent

based on 194 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
53%
9%
5%
33% employees reported other strict timings

Shift Timings for Teleperformance Agent

based on 194 reviews
Day shift
Night shift
77%
23%

Business Travel for Teleperformance Agent

based on 194 reviews
No travel
67%
Within city
27%
International travel
3%
Within country
2%
Within the city
1%
Teleperformance Agent Salary
based on 631 salaries
₹1 L/yr - ₹4.5 L/yr
7% more than the average Agent Salary in India
View more details
cab
Office cab/shuttle
5 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
2 total responses
+3 more benefits
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