Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 27.3k Reviews

Filter reviews by

Teleperformance Agent Reviews

based on 194 reviews
Updated 14 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.5

Job Security

3.4

Skill development

3.4

Company culture

3.3

Work-Life balance

3.2

Work Satisfaction

3.2

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in Teleperformance Agent Reviews

194 reviews found

Sort by: Popular

Similar companies for Agent

View All
Concentrix Corporation Reviews
3.8
 • 120 Reviews
Foundever Reviews
3.9
 • 16 Reviews
Wipro Reviews
4.5
 • 12 Reviews
Genpact Reviews
3.4
 • 4 Reviews
Tech Mahindra Reviews
3.6
 • 33 Reviews
Accenture Reviews
4.4
 • 7 Reviews
iEnergizer Reviews
4.4
 • 58 Reviews
WNS Reviews
2.8
 • 6 Reviews
HGS Reviews
4.6
 • 9 Reviews
View more

View More

Top Teleperformance Agent Interview Questions

View All
Q1. What is BPO and full form of BPO
View answer (1)
Q2. What you think of customer Support
View answer (1)

Get interview-ready with top interview questions

View all 7 questions
Q3. Are you ok with calling and chat process
View answer (1)
Q4. How to handle work load ?
View answer (1)
Q5. How to manage over time ?
View answer (1)
Logo
You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Discover interview dos and don'ts from real experiences

People also ask about Teleperformance's Agents

Is Teleperformance a good place to work for Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 194 employee reviews, it's clear that most agents have an average experience working at Teleperformance. Job Security holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Teleperformance pay their Agents well?
According to AmbitionBox reviews, Teleperformance agents rate their salary and benefits at 3.2 out of 5, based on 194 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's agents salaries here and to read reviews specifically about salary and benefits at Teleperformance for agents, click here.
How is the work culture at Teleperformance for Agents?
Work culture at Teleperformance for agents is rated 3.4 out of 5 by 194 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for agents, click here.
How is the job security at Teleperformance for Agents?
Based on 194 reviews on AmbitionBox, Teleperformance's agents rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for agents, click here.
Is work from home available to Agents at Teleperformance?
According to AmbitionBox, 12% of Teleperformance's agents work from home permanently, 70% work from the office, and 18% follow a hybrid model, based on 26 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for agents, click here.

Tell us how to improve this page.

Work Policy for Teleperformance Agent

i
Workplace policy may vary based on Department, Designation and Location.

based on 26 reviews in last 6 months

Work from office

Work from office

70%
Hybrid

Hybrid

18%

2 days/week from office

8%

Other hybrid work policies

7%

3 days/week from office

3%

Permanent work from home

Permanent work from home

12%

Gender Based Ratings for Teleperformance Agent

based on 180 reviews
3.6
Rated by 53 Women

Rated 3.8 for Skill Development and 3.5 for Company Culture

women
3.4
Rated by 127 Men

Rated 3.6 for Job Security and 3.3 for Company Culture

men

Working Days for Teleperformance Agent

based on 194 reviews
Rotational Shift
52%
Monday to Saturday
27%
Monday to Friday
15%
Alternate Saturday off
3%
Other
3%

Work Timings for Teleperformance Agent

based on 194 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
53%
9%
5%
33% employees reported other strict timings

Shift Timings for Teleperformance Agent

based on 194 reviews
Day shift
Night shift
77%
23%

Business Travel for Teleperformance Agent

based on 194 reviews
No travel
67%
Within city
27%
International travel
3%
Within country
2%
Within the city
1%
Teleperformance Agent Salary
based on 631 salaries
₹1 L/yr - ₹4.5 L/yr
7% more than the average Agent Salary in India
View more details
cab
Office cab/shuttle
5 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
2 total responses
+3 more benefits
Compare Teleperformance with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company