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Teleperformance
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Filter reviews by Teleperformance Customer Support Associate Reviews
Overall Rating
based on 274
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
61% employees reported
Rotational Shift
67% employees reported
Flexible timing
49% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
102 reviews
Rated by Men
160 reviews
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a deputy manager
3d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
asked in
Customer Support Associate interview
Q1. What do you know about social media?
asked in
Customer Support Associate interview
Q2. Some Customer Receiving Damaged or Short product then how will you handle t ... read more
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Customer Support Associate Jobs at Teleperformance
People also ask about Teleperformance's Customer Support Associates
How is Teleperformance to work for?
Teleperformance is rated 3.3 out of 5, based on 274 reviews by employees on AmbitionBox.
Teleperformance is known for Company culture which is rated at the top and given a rating of 3.1. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.1 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.1 at Teleperformance by 274 employees. While job security is rated 3.0 and work-life balance is rated 3.1 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
Is work from home available in Teleperformance?
According to AmbitionBox, 28% Teleperformance employees work from home permanently, and 6% work from office 2 days/week (based on 51 AmbitionBox reviews in last 6 months).
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Teleperformance Customer Support Associate Reviews by Locations
- Teleperformance Customer Support Associate Kolkata Reviews
- Teleperformance Customer Support Associate Bangalore / Bengaluru Reviews
- Teleperformance Customer Support Associate Gurgaon / Gurugram Reviews
- Teleperformance Customer Support Associate Chennai Reviews
- Teleperformance Customer Support Associate Mumbai Reviews
- Teleperformance Customer Support Associate Hyderabad / Secunderabad Reviews
- Teleperformance Customer Support Associate Jaipur Reviews
- Teleperformance Customer Support Associate Agra Reviews
- Teleperformance Customer Support Associate Mohali Reviews
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Health insurance
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Job/Soft skill training
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Cafeteria
5 total
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