Premium Employer

i

This company page is being actively managed by IntouchCX Team. If you also belong to the team, you can get access from here

IntouchCX Verified Tick

Compare button icon Compare button icon Compare
2.9

based on 1.8k Reviews

Filter reviews by

IntouchCX Senior E Support Officer Reviews

based on 104 reviews
Updated 14 Jan, 2025

Overall Rating

2.7/5
How AmbitionBox ratings work?

Category Ratings

2.5

Salary & Benefits

2.5

Skill development

2.4

Company culture

2.4

Work-Life balance

2.3

Work Satisfaction

2.2

Promotions/Appraisal

2.1

Job Security

Top Mentions in IntouchCX Senior E Support Officer Reviews

104 reviews found

Sort by: Popular

Similar companies

View All
Concentrix Corporation Reviews
3.8
 • 25.4k Reviews
Teleperformance Reviews
3.9
 • 28k Reviews
Foundever Reviews
3.6
 • 1.9k Reviews
Wipro Reviews
3.7
 • 50.8k Reviews
Genpact Reviews
3.9
 • 30.2k Reviews
TCS Reviews
3.7
 • 85.6k Reviews
HCLTech Reviews
3.5
 • 34.4k Reviews
Tech Mahindra Reviews
3.6
 • 33.6k Reviews
Infosys Reviews
3.7
 • 37.2k Reviews
Capgemini Reviews
3.8
 • 39.6k Reviews
View more

View More

Top IntouchCX Senior E Support Officer Interview Questions

Q1. How important customers satisfaction means to you?
Q2. Speak continuously on something for 2 minutes.
Q3. Speak about something for 2 mins continuously.
Q4. What is up selling and cross selling?
Q5. Explain what is customer support?
Logo
You are reading trusted reviews. Keep reading to find out more about IntouchCX.

Discover interview dos and don'ts from real experiences

People also ask about IntouchCX's Senior E Support Officers

How is IntouchCX to work for?
IntouchCX is rated 2.7 out of 5, based on 104 reviews by employees on AmbitionBox. IntouchCX is known for Salary & Benefits which is rated at the top and given a rating of 2.5. However, Job Security is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at IntouchCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IntouchCX?
According to AmbitionBox ratings, IntouchCX employees rate its salary and benefits as 2.5 out of 5. You can know more about IntouchCX Salaries at AmbitionBox
How is the work culture at IntouchCX?
Work culture is rated 2.4 at IntouchCX by 104 employees. While job security is rated 2.1 and work-life balance is rated 2.4 at IntouchCX. Read detailed reviews by employees of IntouchCX on AmbitionBox.
Is work from home available in IntouchCX?
According to AmbitionBox, 9% IntouchCX employees work from home permanently, and 9% work from office 2 days/week (based on 21 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Work Policy for IntouchCX Senior E Support Officer

i
Workplace policy may vary based on Department, Designation and Location.

based on 21 reviews in last 6 months

Work from office

Work from office

58%
Hybrid

Hybrid

33%

Other hybrid work policies

24%

2 days/week from office

9%

Permanent work from home

Permanent work from home

9%
Join IntouchCX We are IntouchCX. Where innovation meets industry.

Gender Based Ratings for IntouchCX Senior E Support Officer

based on 98 reviews
2.6
Rated by 25 Women

Rated 2.3 for Skill Development and 2.3 for Salary & Benefits

women
2.8
Rated by 73 Men

Rated 2.6 for Skill Development and 2.6 for Salary & Benefits

men

Working Days for IntouchCX Senior E Support Officer

based on 104 reviews
Rotational Shift
85%
Monday to Friday
12%
Monday to Saturday
1%
Alternate Saturday off
1%
Other
1%

Work Timings for IntouchCX Senior E Support Officer

based on 104 reviews
Flexible timing
Strict (2.30am - 11.30am)
Strict (8.30pm - 5.30am)
38%
7%
6%
49% employees reported other strict timings

Shift Timings for IntouchCX Senior E Support Officer

based on 104 reviews
Day shift
Night shift
55%
45%

Business Travel for IntouchCX Senior E Support Officer

based on 104 reviews
No travel
68%
Within city
30%
Within country
2%
IntouchCX Senior E Support Officer Salary
based on 596 salaries
₹1.9 L/yr - ₹5 L/yr
9% more than the average Senior E Support Officer Salary in India
View more details
cab
Office cab/shuttle
5 total responses
retirement
Retirement benefits
1 total response
joining
Joining bonus
1 total response
annualLeaves
Annual leaves
1 total response
+3 more benefits
Compare IntouchCX with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company