IntouchCX is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
...
Read more
IntouchCX is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Pune
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Jan 2025
Likes
Not even a single positpoint. My Only suggestion to all who planning to join Knoah Solutions is PLEASE DONT WASTE YOUR VALUABLE TIME. Choose wisely, it's your career. Mainly girls please don't join here, you won't even get respect for being a women. You might get explanation from the HR for these negative reviews but trust me I faced alit of challenges only because of this organization.
Dislikes
Every male employees including Management are at back of female employees. Even if not intrested they offer bribes if refused then will fire form the office
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Jan 2025
Likes
To be honest nothing
Dislikes
Senior director Bhavani Vora is too much favourable towards and does not give importance to boys and she doesn’t care if the employee is leaving the organisation as you all can see from past 4 months how many QA’s left from QA COE process and in future many are ready to leave just because of the Bhavani vora and coming to AM Lohit purshotham he is a womaniser he flirts and uses girls cheap character. For a better work environment need to change these people and it’s not for my benefit as I’m not working there anymore and for sure I’ll never rejoin but for the better organisation reputation please change the QA COE management...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
4.0
Skill development
1.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 22 Jan 2025
Likes
Company is offering good salary with cab.
Salary - Excellent
Skill development - Good
Company culture - Good
Work-life balance - Good
Dislikes
There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.
Job security - Bad
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Dec 2024
Likes
Here HR department is cool, you can work with fake experience, give them some money. I made several complaints but of no use.
Dislikes
Never seen HR department so lazy, they don't take any actions against illegal activities. Maybe they are incompetent for the job.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 17 Nov 2024
Likes
There is nothing which I like in intouchcx, because of intouchcx my life and my health has ruined, too much stress, work pressure, favouritism, politics in the process, I worked for 1.5 years in intouchcx in this duration of time, i got several diseases because of stress, work pressure, no breaks, 5 hours we use to sit in one place,much more, acoording to me please do not join companies like intouchcx where employees treated as dogs....Read More
Dislikes
I recommend not to join intouchcx if your body does not accept all this kind of stress
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Supervisor in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
3.0
Skill development
2.0
Job security
1.0
Promotions
3.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 26 Sep 2024
Likes
No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.
Work-life balance - Good
Dislikes
No proper salary hikes/ appraisal's will be given or rated as per the performance/ process.
Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors.
Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.
Salary - Bad
Job security - Poor
Promotions - Bad
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
5.0
Promotions
4.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 12 Aug 2024
Likes
You will get the promotion quickly if you are a performer and you should have a great bonding with the managers
Promotions - Excellent
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
Work life balance is worst, Nothing to learn only work like robot
Salary - Poor
Company culture - Poor
Work Details
Work policy:
After 3 months you will get wfh for 6 months
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Operations Associate in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Aug 2024
Likes
Nothing as it was my first job, I have worked there to start my career, too much process change and over pressured.
Dislikes
No job security at all if u do one mistake then u will be out of the company without any last chance. They will treat u as robot they will use employees till work done and they will throw u like a garbage.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Operations Manager in
Bangalore Rural
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Jun 2024
Likes
Management sucks
Salary - Good
Dislikes
Management sucks no support from the HR team nor from the upper management they just let people go without any support no sick leave policies and severance offered.
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Feb 2025
Likes
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Other IntouchCX Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Associate in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Feb 2025
Likes
There is no personal life once you join this organization.
They will kill you from inside, no breaks no good leadership no benefits. I was grinded 4 years saved just because of covid and WFH these guys will effect your family too. DO NOT JOIN THIS COMPANY OR YOU WILL DIE...
Dislikes
Go through my above liked things in KNOAH
DO NOT JOIN THIS COMPANY THEY WILL KILL YOU FROM INSIDE
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Dec 2024
Likes
this is the number 1 third class Behaviour people, they know to call for interview and wait for whole day and the stupid operations manager such an uneducated people they are, they only do not know how to be professional and they are conducting interview.. such a shameless company with shameless people.. i tell people never step into this company and waste your time i think we need to complain this to labor court for sure.....Read More
Dislikes
Totally waste company with uneducated and unprofessional people...
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work related travel:This is a desk job.
E Support Officer in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 11 Dec 2024
Likes
Good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work-life balance - Excellent
Dislikes
No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break
No Rest for employee
9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins
No more any Fun friday or Another Activities
No Festival Celebrations
No Bonus & nothing else
Work satisfaction - Poor
Company culture - Poor
Senior Team Leader in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Nov 2024
Likes
Top management here are poison. they don't value talent they have their own perception and they keep on believing that.
Salary - Good
Dislikes
Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
E Support Officer in
Hyderabad / Secunderabad
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Nov 2024
Likes
Nothing much about intouch except cab facility
Dislikes
Strict break timings
No consecutive weekoffs
Main aim to reach sales targets
They don't inform in training and interview but their motto is sales
Work pressure
No life balance ghost shifts
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior E Support Officer in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 27 Nov 2024
Likes
Salary on time ( even I laughed while writing this but I think it's serious)
Dislikes
If you think this situation cannot get even worse, the company will take it as a challenge!
Split weekoffs - 6th day
incentives are chump change
Need to change company name as PIP 247
they can remove you with in 2-4 weeks or less If needed when January starts
Use and throw.
No human values
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work policy:
With reason you can get Work from home.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior E Support Officer in
Hyderabad / Secunderabad
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Nov 2024
Likes
Nothing here no proper working culture
Dislikes
Work culture
No time management
No wellness
No friendly connections
No breaks
No proper communication tools
Poor infrastructure
Poor management tools and quality tools
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Delivery Manager in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Nov 2024
Likes
It’s Peaceful To Work, The Boss Is Very Kind And Joyful So, It’s Really Good!
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The Dislikes I Would Say The Working From Office Because The Office Is Really Far From My Place So Hopefully The Give Cabs From Routematic But Still It’s A Headache To Go Up And Down From My Place.
Work Details
Work policy:
First When I Joined It Was Work From Home, After Couple Of Months They Said To Work From Office Permanently.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assignment Manager in
Hyderabad / Secunderabad
Full Time
·
IT Security Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Nov 2024
Likes
One of the best place I have worked. I love the work culture and environment of the company very much. Managers were always very encouraging and cooperative.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Here are some elements of the previous role you can discuss: A role that isn't challenging you anymore. A reason you feel stagnant in your current position
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Service Desk Analyst in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 15 Nov 2024
Likes
I loved my Job and Was able to resolve Issues.
Salary - Good
Dislikes
Lot of Partiality was shown by the Team Leaders in GSD Process. Lack of motivation and encouragement. No training was provided . More tasks are been assigned but leniency is not shown . Leaves are not been given. More work pressure are forced on innocents. Catapult is a tool which they use to show their revenge.
People also ask about IntouchCX's Workforce Management Leads
How is IntouchCX to work for?
IntouchCX is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
IntouchCX is known for Company culture which is rated at the top and given a rating of 1.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at IntouchCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IntouchCX?
According to AmbitionBox ratings, IntouchCX employees rate its salary and benefits as 1.0 out of 5. You can know more about IntouchCX Salaries at AmbitionBox
How is the work culture at IntouchCX?
Work culture is rated 1.0 at IntouchCX by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at IntouchCX. Read detailed reviews by employees of IntouchCX on AmbitionBox.