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IntouchCX
based on 1.9k Reviews
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Full Time
Recruitment & Talent Acquisition Department
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Full Time
Non Voice Department
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You will get the promotion quickly if you are a performer and you should have a great bonding with the managers
Work life balance is worst, Nothing to learn only work like robot
Work policy: After 3 months you will get wfh for 6 months
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Full Time
Recruitment & Talent Acquisition Department
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Nothing
Everything
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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My manager Kevin
Salary and work pressure. I hate working with Josh. He is disgusting 🤮 and completely non sense
Work policy: other
Work timings: Strict Timings
Full Time
Operations Department
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Everything is good at IntouchCX but only the salary inrement is low
N/A
Full Time
Operations Department
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Exposure to various aspects of operations
Ability to improve based on feedback
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Worst organization, work policies, worst leadership
Everything
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Every thing is verygood
Nothing as of now it
Work days: Rotational Shift (Strict Timings)
Full Time
Operations Support Department
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I liked my process and working with clients
Less salary and appraisal. When you ask to raise, it is not considered even when you work so hard.
Full Time
Non Voice Department
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You can grow in a rapid speed in your career company gives you quick promotions to move to next level overall the culture is also good
You can't expect much hike though you are promoted
Work days: Monday to Friday (Strict Timings)
Full Time
Non Voice Department
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They can fire you anytime, if by any chance you leave the company because of health issues or personal issues without serving the notice period, they will never issue relieving letter or experience letter and they will also keep the deposit. The only good thing about company is you will get your salary on time.
There is no job security.
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Despite the challenges, I’ve made a few lovely friends at IntouchCX who brighten my work experience.
At IntouchCX, I’ve noticed some problems that affect our work experience. The canteen in tower 2 is not clean, which makes me worry about food safety. Also, there are issues with office politics and favoritism, making it hard to get along as a team. On top of that, the company cab comes two hours earlier than needed, which can be inconvenient. All these problems create a negative environment that makes it harder to enjoy our jobs and be productive....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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It was a good experience with people and some good activities and I enjoyed there a lot.
the leaves approvals was very bad and they are just blackmailing employees about leaves they won't approve leaves and the salary was very low as a fresher I don't know about experienced one. There was no responsibility on the behaviour of higher authorities and there is no much coordination.
Full Time
Corporate Training Department
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Good support from the Managers (Training Department). Transport/Travel Allowance Good colleagues.
Limited opportunities for vertical growth. Yearly increment are average.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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There is no personal life once you join this organization. They will kill you from inside, no breaks no good leadership no benefits. I was grinded 4 years saved just because of covid and WFH these guys will effect your family too. DO NOT JOIN THIS COMPANY OR YOU WILL DIE...
Go through my above liked things in KNOAH DO NOT JOIN THIS COMPANY THEY WILL KILL YOU FROM INSIDE
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Not even a single positpoint. My Only suggestion to all who planning to join Knoah Solutions is PLEASE DONT WASTE YOUR VALUABLE TIME. Choose wisely, it's your career. Mainly girls please don't join here, you won't even get respect for being a women. You might get explanation from the HR for these negative reviews but trust me I faced alit of challenges only because of this organization.
Every male employees including Management are at back of female employees. Even if not intrested they offer bribes if refused then will fire form the office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
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To be honest nothing
Senior director Bhavani Vora is too much favourable towards and does not give importance to boys and she doesn’t care if the employee is leaving the organisation as you all can see from past 4 months how many QA’s left from QA COE process and in future many are ready to leave just because of the Bhavani vora and coming to AM Lohit purshotham he is a womaniser he flirts and uses girls cheap character. For a better work environment need to change these people and it’s not for my benefit as I’m not working there anymore and for sure I’ll never rejoin but for the better organisation reputation please change the QA COE management...Read More
Full Time
Non Voice Department
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Company is offering good salary with cab.
There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.
Full Time
Accounting & Taxation Department
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this is the number 1 third class Behaviour people, they know to call for interview and wait for whole day and the stupid operations manager such an uneducated people they are, they only do not know how to be professional and they are conducting interview.. such a shameless company with shameless people.. i tell people never step into this company and waste your time i think we need to complain this to labor court for sure.....Read More
Totally waste company with uneducated and unprofessional people...
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Good
No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else
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AmbitionBox has 1 IntouchCX review submitted by IntouchCX employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you.Concentrix Corporation
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