IntouchCX Senior Customer Service Executive Reviews
based on 16 reviews
Updated 9 Oct, 2024
Overall Rating
2.9/5
How AmbitionBox ratings work?
Category Ratings
2.9
Job Security
2.9
Work-Life balance
2.7
Company culture
2.7
Salary & Benefits
2.6
Skill development
2.6
Work Satisfaction
2.6
Promotions/Appraisal
IntouchCX is rated
2.9 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
2.9 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
16 reviews found
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Popular
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 May 2024
Likes
They are good paymasters even after leaving the job they credited my salary for the number of days I worked.
Dislikes
Transport facility is not upto the mark
Infrastructure needs to be worked
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 28 Sep 2024
Likes
Appreciated them allowing sick leave.
Dislikes
Too much expectations from me and the salary deduction based on performance is just wrong.
Similar companies for Senior Customer Service Executive
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Sep 2023
Likes
Managers are friendly in nature
Dislikes
Nothing
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Support Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2022
Likes
One of the best company I've worked with
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive (working remotely)
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Would like to discuss
Dislikes
Elaborately explain
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive (working remotely)
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2022
Likes
Nothing positive read offer letter before joining they will terminate 80% candidates after training and this company is hub of politics especially bangalore branch.
Dislikes
This is the worst organization ever seen pathetic experience 😕 not recommended please don't waste your time and your job is not guaranteed even though you give your best in assessments and they will keep on filtering candidates every week and i cleared almost all assessment from the date of joining every day and my last assessmentI scored 54 out of 60 but still I got a call from ruthless HR of bangalore branch that will get termination very much disappointed
They playing with careers of people
Labour's court should take strict action on this company....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 May 2024
Overall Rating
Senior Customer Service Executive (working remotely)
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Oct 2022
Likes
Flexible shifts- incentives
Dislikes
Nothing there is no dislikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Very bad
Dislikes
Everything
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Feb 2021
Likes
Their true colours of betrayal of not only their employees but also their clients were revealed in the daylight during covid 19, sad sick saddest place I've ever seen, masters of micro / nano management
Dislikes
Did u work for 7.59.59 your salary for that day ain't paid cuz it doesn't show 8hrs, ask your clients to sign a contract and cheat them by not providing service later on, make them run away from you but yet u won't forget to charge them early termination fee, their we go i gave away the whole strategy
Work Details
It's like living under the sun bare naked and getting burnt in the same spot day after another