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Engaged Employer

IntouchCX

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2.9

based on 1.9k Reviews

Video summary

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IntouchCX Senior Customer Service Executive Reviews

Updated 9 Feb, 2025

Overall Rating

2.9/5

based on 17 reviews

Rating distribution

4 (23.5%)

3 (17.6%)

2 (11.8%)

4 (23.5%)

Category Ratings

3.0

Job security

2.9

Work-life balance

2.7

Company culture

2.7

Salary

2.7

Work satisfaction

2.6

Skill development

2.5

Promotions

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

64% employees reported

Flexible timing

36% employees reported

No travel

78% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

8 reviews

2.6

Rated by Men

9 reviews

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Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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IntouchCX Senior Customer Service Executive Reviews by Locations

IntouchCX Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 64% of employees reported the...Read more