IntouchCX Senior Customer Service ExecutiveHyderabad / Secunderabad Reviews
based on 6 reviews
Updated 11 May, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
4.0
Company culture
3.6
Job Security
3.3
Work-Life balance
3.3
Skill development
3.3
Work Satisfaction
3.0
Salary & Benefits
2.7
Promotions/Appraisal
IntouchCX is rated
3.6 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
3.6 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 May 2024
Likes
They are good paymasters even after leaving the job they credited my salary for the number of days I worked.
Dislikes
Transport facility is not upto the mark
Infrastructure needs to be worked
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 May 2024
Likes
Good environment
Dislikes
No hike, increment
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Feb 2024
Likes
Very good place to work and good support and very good staff
Dislikes
N/A
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 25 Jul 2023
Likes
Average
Dislikes
Work pressure is too high
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Very bad
Dislikes
Everything
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Feb 2021
Likes
Their true colours of betrayal of not only their employees but also their clients were revealed in the daylight during covid 19, sad sick saddest place I've ever seen, masters of micro / nano management
Dislikes
Did u work for 7.59.59 your salary for that day ain't paid cuz it doesn't show 8hrs, ask your clients to sign a contract and cheat them by not providing service later on, make them run away from you but yet u won't forget to charge them early termination fee, their we go i gave away the whole strategy
Work Details
It's like living under the sun bare naked and getting burnt in the same spot day after another