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3.5

based on 34k Reviews

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HCLTech Senior Customer Service Executive Reviews

based on 79 reviews
Updated 31 Aug, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.4

Company culture

3.4

Work-Life balance

3.3

Skill development

3.1

Work Satisfaction

2.6

Promotions/Appraisal

2.6

Salary & Benefits

Top Mentions in HCLTech Senior Customer Service Executive Reviews

79 reviews found

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People also ask about HCLTech's Senior Customer Service Executives

How is HCLTech to work for?
HCLTech is rated 3.5 out of 5, based on 79 reviews by employees on AmbitionBox. HCLTech is known for Job Security which is rated at the top and given a rating of 4.1. However, Salary & Benefits is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at HCLTech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HCLTech?
According to AmbitionBox ratings, HCLTech employees rate its salary and benefits as 2.6 out of 5. You can know more about HCLTech Salaries at AmbitionBox
How is the work culture at HCLTech?
Work culture is rated 3.4 at HCLTech by 79 employees. While job security is rated 4.1 and work-life balance is rated 3.4 at HCLTech. Read detailed reviews by employees of HCLTech on AmbitionBox.

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Gender Based Ratings for HCLTech Senior Customer Service Executive

based on 76 reviews
3.2
Rated by 24 Women

Rated 3.8 for Job Security and 3.4 for Work-Life Balance

women
3.6
Rated by 52 Men

Rated 4.2 for Job Security and 3.6 for Company Culture

men

Working Days for HCLTech Senior Customer Service Executive

based on 79 reviews
Monday to Friday
72%
Rotational Shift
21%
Other
3%
Monday to Saturday
2%
Alternate Saturday off
2%

Work Timings for HCLTech Senior Customer Service Executive

based on 79 reviews
Flexible timing
Strict (7.30pm - 5.30am)
Strict (6.30pm - 4.30am)
39%
5%
3%
53% employees reported other strict timings

Shift Timings for HCLTech Senior Customer Service Executive

based on 79 reviews
Night shift
Day shift
69%
31%

Business Travel for HCLTech Senior Customer Service Executive

based on 79 reviews
No travel
70%
Within city
25%
International travel
4%
Within country
1%
HCLTech Senior Customer Service Executive Salary
based on 213 salaries
₹1.7 L/yr - ₹5.2 L/yr
18% less than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
5 total responses
+5 more benefits
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