HCLTech is rated
3.5 out of 5 stars on
AmbitionBox, based on 79 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCLTech is rated
3.5 out of 5 stars on
AmbitionBox, based on 79 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HCLTech Senior Customer Service Executive Reviews
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79 reviews found
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Popular
Senior Customer Service Executive in
Chennai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Feb 2022
Likes
One of the best company, I have worked so far. They way they treat employees is good.
Health insurance is good and shifts depends upon business requirements. Work pressure is normal.
Free pick up and drop cab facility, Job security is good.
Dislikes
Food not upto the mark, employees staying in rooms and working at Hcl the food is not satisfied.
No night shift allowance, never expect career growth within a short time . Fun activities, outings and work environment is moderate.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 31 Aug 2024
Likes
Work Satisfaction
Dislikes
Job security Giving more opportunity for senior to grow As. I come from health care profession they can give opportunity to work in hcl health care, As I was working in an US process for 3years as senior customer service executive kindly refer my profile and give opportunity to work in health care Thank you ValliNayaki kolappan
This company in Lucknow here employs are donkey in human body for them 0 increments management is very bad salary and hr team hire employees in such a bad way jhoot bol kaar hire krte hai and experience ko bhi fresher mai consider krte hai
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Lucknow
Full Time
·
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Apr 2024
Likes
Overall company is good but have politics kind off things.
Dislikes
HCL as a company is good But some projects are worst Like Apria as the Managers and Reporting managers only for their own promotions can do anything. As they provide promotions to their flatterers and Insist those promotion guys to maintain Personal Relationship with the subordinates as such to maintain the quality parameters and data as for all these they need some special things at the end of the month just as to assure the incentive of the subordinates. Whole politics within the management biasedness purely trying to run as government as for incentive they need the bribe for the some same as government people want....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Aug 2023
Likes
HCL provides a better platform for the freshers to groom themself. Working environment is good and support staff and management coperative
Dislikes
Salary Structure and appraisal system. Unusual deduction from the salary. Growth in the organisation and other issues are terrible to deal
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Noida
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 04 Apr 2023
Likes
There campus is good
Dislikes
I worked in pearson chat support it is triabble you were force alway to extend your shift or pre shift they call you and irritate you all time force you for ot and never allow you take leave. Condition for incentives are triable
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 May 2023
Likes
Good working culture and supportive colleagues .. Safety and secure
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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HCLTech.
Senior Customer Service Executive in
Sholinganallur
Full Time
·
BFSI, Investments & Trading Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 May 2023
Likes
Just wasting time
Dislikes
No one cares about your career growth.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jun 2023
Likes
No work pressure
Dislikes
Salary norms are very low
Senior Customer Service Executive in
Lucknow
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 Jun 2023
Likes
Company culture is good.
Dislikes
Salary appraisal is not good.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Nov 2022
Likes
Job security
Dislikes
Need to suffer after after appraisal time
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 21 Jun 2022
Likes
My current team is flexible. Fixed day shift.
Dislikes
No salary increase as per the performance.
No growth no skill development.
Work Details
2 out of 5 avarage
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 12 Sep 2023
Likes
The infrastructure is very good.
Dislikes
The management is very bad.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jul 2022
Likes
job security, work culture, management, company policies
Dislikes
Low salary
Work Details
Overall its satisfactory
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Full Time
·
Customer Service Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 06 May 2022
Likes
WFM team is very poor to understand work life balance.
Dislikes
Mismanagement and unplanned decisions by operation team.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Pune
Full Time
·
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jul 2022
Likes
Pathetic HR, TL , Senior Management people. Don’t ever try to work with client on HCL payroll it’s very annoying experience which I do not wanted to suffer anyone with this feeling!
Dislikes
Unrealistic world whoever is working or selected for TPV I would suggest rather go for captive, it’s good decision 🙌🏻
Work Details
Pathetic, we we’re not allowed to take sick leaves why because I and few people were on TPV with one of the client. No work life, No satisfaction in salary nor in any other desire!
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Overall good
Dislikes
Some work pressure
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Lucknow
Full Time
·
Non Technical Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Jul 2021
Likes
Cooperative and Help full boss.job security, proper guidance,excellent work culture and employee friendly company policies
Dislikes
So far I have yet to find a reason to dislike any aspects about working with HCL Technologies
People also ask about HCLTech's Senior Customer Service Executives
How is HCLTech to work for?
HCLTech is rated 3.5 out of 5, based on 79 reviews by employees on AmbitionBox.
HCLTech is known for Job Security which is rated at the top and given a rating of 4.1. However, Salary & Benefits is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at HCLTech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HCLTech?
According to AmbitionBox ratings, HCLTech employees rate its salary and benefits as 2.6 out of 5. You can know more about HCLTech Salaries at AmbitionBox
How is the work culture at HCLTech?
Work culture is rated 3.4 at HCLTech by 79 employees. While job security is rated 4.1 and work-life balance is rated 3.4 at HCLTech. Read detailed reviews by employees of HCLTech on AmbitionBox.
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