HCLTech Senior Customer Service ExecutiveChennai Reviews
based on 32 reviews
Updated 31 Aug, 2024
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
4.6
Job Security
4.2
Work-Life balance
4.0
Company culture
3.9
Skill development
3.8
Work Satisfaction
3.0
Promotions/Appraisal
2.6
Salary & Benefits
HCLTech is rated
4.1 out of 5 stars on
AmbitionBox, based on 32 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCLTech is rated
4.1 out of 5 stars on
AmbitionBox, based on 32 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in HCLTech Senior Customer Service Executive Chennai Reviews
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32 reviews found
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Popular
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 31 Aug 2024
Likes
Work Satisfaction
Dislikes
Job security Giving more opportunity for senior to grow As. I come from health care profession they can give opportunity to work in hcl health care, As I was working in an US process for 3years as senior customer service executive kindly refer my profile and give opportunity to work in health care Thank you ValliNayaki kolappan
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 May 2023
Likes
Good working culture and supportive colleagues .. Safety and secure
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jun 2023
Likes
No work pressure
Dislikes
Salary norms are very low
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Nov 2022
Likes
Job security
Dislikes
Need to suffer after after appraisal time
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 12 Sep 2023
Likes
The infrastructure is very good.
Dislikes
The management is very bad.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Overall good
Dislikes
Some work pressure
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2022
Likes
It's a nice place to be working in hcl.. And we can learn more.. I really miss hcl a lot
Dislikes
Only thing is salary apart from that everything is fine.. And my concern is to increase a salary for BPO it's my humble request.
Work Details
It's a nice experience
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
HCLTech.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 31 Dec 2020
Likes
Outstanding workplace..I miss hcl very much..very safety place to work
Dislikes
Very worst process.. everyone is money minded..not even help to the employee to get the opportunity..very worst experience in this last 6months
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2023
Likes
I loved HCL still am willing to work in HCL very nice place best salary over time money lot of things loved it
Dislikes
Nothing like that
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Jan 2023
Likes
Working environment
Dislikes
Nothing to say about it
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Feb 2022
Likes
One of the best company, I have worked so far. They way they treat employees is good.
Health insurance is good and shifts depends upon business requirements. Work pressure is normal.
Free pick up and drop cab facility, Job security is good.
Dislikes
Food not upto the mark, employees staying in rooms and working at Hcl the food is not satisfied.
No night shift allowance, never expect career growth within a short time . Fun activities, outings and work environment is moderate.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Production & Manufacturing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Apr 2022
Likes
Good company,culture and colleagues.we could expose skills, create identity
Senior Customer Service Executive in
Chennai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2021
Likes
Overall good experience. Except with few selfish team leads. Other than that great place to work.
Dislikes
Making us to work in company holiday for that telling fake reasons.
Work Details
Good
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 13 Dec 2020
Likes
One of the best company I have worked. Team mates was ways supportive and helpful. Management always helped in good and bad times..
Dislikes
Environment is not good as I expected and food is not healthy and over rated
Work Details
So.much of ups and downs, I learner how to handle pressure In work . I kept on training myself to be more patient and ethical to job
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Us Healthcare Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 05 Oct 2020
Likes
Giving working from home in this though situation is good
Dislikes
But they are expecting more than 100% of the target and giving us extreme pressure, which leads to stress and depression. Even though HCL is getting benifiting in all the aspects, they cut the yearly hike, it's horrible
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Business Process Outsourcing Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Apr 2021
Likes
Well organised and professional. Really good place to learn and grow.
Dislikes
Nothing much
Work Details
Work life is good. We can contact HR for any issues. Seniors are also well experienced and helpful.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Authorization Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 11 Apr 2019
Likes
Best place to work
Dislikes
Shift timing
Work Details
Interesting and engaging.
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about HCLTech, Chennai Senior Customer Service Executives
Is HCLTech, Chennai a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 32 employee reviews, it's clear that most senior customer service executives have a positive experience working at HCLTech, Chennai. Job Security holds the highest rating at 4.6, while salary & benefits is rated the lowest amongst all factors at 2.6. Read reviews about job security and salary & benefits on AmbitionBox.
Does HCLTech, Chennai pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, HCLTech, Chennai senior customer service executives rate their salary and benefits at 2.6 out of 5, based on 32 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech, Chennai's senior customer service executives salaries here and to read reviews specifically about salary and benefits at HCLTech, Chennai for senior customer service executives, click here.
How is the work culture at HCLTech, Chennai for Senior Customer Service Executives?
Work culture at HCLTech, Chennai for senior customer service executives is rated 4.0 out of 5 by 32 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HCLTech, Chennai. To read reviews specifically about work culture at HCLTech, Chennai for senior customer service executives, click here.
How is the job security at HCLTech, Chennai for Senior Customer Service Executives?
Based on 32 reviews on AmbitionBox, HCLTech, Chennai's senior customer service executives rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, Chennai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech, Chennai for senior customer service executives, click here.
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