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HCLTech Senior Customer Service Executive Noida Reviews

Updated 10 Mar, 2024
Overall Rating
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3.6/5
based on 20 reviews

Rating distribution

Category Ratings

4.3

Job security

3.7

Company culture

3.5

Work-life balance

3.4

Skill development

3.2

Work satisfaction

3.1

Promotions

2.7

Salary

What employees say about HCLTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

53% employees reported

Flexible timing

Flexible timing

44% employees reported

No travel

No travel

75% employees reported

Gender based rating

4.3
female

Rated by Women

6 reviews

3.4
male

Rated by Men

13 reviews

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Top Mentions in HCLTech Senior Customer Service Executive Noida Reviews
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20 reviews found

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Read HCLTech Reviews based on similar designations

3.4
 Analyst

 (565)

3.5
 Deputy Manager

 (119)

3.4
 Team Lead

 (50)

3.9
 Customer Service Representative

 (28)

3.4
 Process Associate

 (27)

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People also ask about HCLTech, Noida Senior Customer Service Executives

Is HCLTech, Noida a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 20 employee reviews, it's clear that most senior customer service executives have an average experience working at HCLTech, Noida. Job security holds the highest rating at 4.3, while salary is rated the lowest amongst all factors at 2.7. Read reviews about salary on AmbitionBox.
Does HCLTech, Noida pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, HCLTech, Noida senior customer service executives rate their salary and benefits at 2.7 out of 5, based on 20 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech, Noida's senior customer service executives salaries here and to read reviews specifically about salary and benefits at HCLTech, Noida for senior customer service executives, click here .
How is the work culture at HCLTech, Noida for Senior Customer Service Executives?
Work culture at HCLTech, Noida for senior customer service executives is rated 3.7 out of 5 by 20 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at HCLTech, Noida for Senior Customer Service Executives?
Based on 20 reviews on AmbitionBox, HCLTech, Noida's senior customer service executives rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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HCLTech Senior Customer Service Executive Salaries in Noida
based on 25 salaries
₹2 L/yr - ₹5.2 L/yr
14% less than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
1 total response
officeGym
Office gym
1 total response
+3 more benefits
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