HCLTech Senior Customer Service ExecutiveNoida Reviews
based on 5 reviews
Updated 24 Aug, 2023
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
4.3
Job Security
3.7
Company culture
3.5
Work-Life balance
3.4
Skill development
3.2
Work Satisfaction
3.1
Promotions/Appraisal
2.7
Salary & Benefits
HCLTech is rated
3.6 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCLTech is rated
3.6 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in HCLTech Senior Customer Service Executive Noida Reviews
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5 reviews found
for
"salary"
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Senior Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Aug 2023
Likes
HCL provides a better platform for the freshers to groom themself. Working environment is good and support staff and management coperative
Dislikes
Salary Structure and appraisal system. Unusual deduction from the salary. Growth in the organisation and other issues are terrible to deal
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Noida
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Helping and supporting environment. There are many opportunities to learn new things. Good transport facility.
Dislikes
No salary growth as well as Designation growth.
Work Details
The job is quite easy and through which can learn things. But same work continuity is there no changes in work. No change of multitasking work there. High volume of work. 10 hour's shift which was hectic.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Oct 2021
Likes
Haelthy work environment
Dislikes
It doesnt provide us any festive bonus and increament in this profile is very less
Work Details
Very nice
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Noida
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 26 Jan 2019
Likes
Nothing..
Dislikes
Asking to work 2 hours extra other than 10 hours of shift forcefully. Salary deduction even more than GST. Pathetic management and many more
Work Details
Hectic. Because 10 hours of shift and then 2 hours of extra login with no choice.
Max night shift and more than that deduction from ur salary by any means.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 25 Jan 2020
Likes
Learning
Dislikes
Improper salary structure and extremely less increement
People also ask about HCLTech, Noida Senior Customer Service Executives
Is HCLTech, Noida a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 5 employee reviews, it's clear that most senior customer service executives have an average experience working at HCLTech, Noida. Job Security holds the highest rating at 4.3, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about job security and salary & benefits on AmbitionBox.
Does HCLTech, Noida pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, HCLTech, Noida senior customer service executives rate their salary and benefits at 2.7 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech, Noida's senior customer service executives salaries here and to read reviews specifically about salary and benefits at HCLTech, Noida for senior customer service executives, click here.
How is the work culture at HCLTech, Noida for Senior Customer Service Executives?
Work culture at HCLTech, Noida for senior customer service executives is rated 3.7 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HCLTech, Noida for senior customer service executives, click here.
How is the job security at HCLTech, Noida for Senior Customer Service Executives?
Based on 5 reviews on AmbitionBox, HCLTech, Noida's senior customer service executives rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech, Noida for senior customer service executives, click here.
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