HCLTech Senior Customer Service ExecutiveLucknow Reviews
based on 15 reviews
Updated 11 Apr, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.6
Job Security
3.0
Skill development
2.8
Company culture
2.7
Work-Life balance
2.5
Salary & Benefits
2.5
Work Satisfaction
2.1
Promotions/Appraisal
HCLTech is rated
3.2 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCLTech is rated
3.2 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HCLTech Senior Customer Service Executive Lucknow Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
15 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Lucknow
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 11 Apr 2024
Likes
I don’t like any thing hcltech
Dislikes
This company in Lucknow here employs are donkey in human body for them 0 increments management is very bad salary and hr team hire employees in such a bad way jhoot bol kaar hire krte hai and experience ko bhi fresher mai consider krte hai
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Lucknow
Full Time
·
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Apr 2024
Likes
Overall company is good but have politics kind off things.
Dislikes
HCL as a company is good But some projects are worst Like Apria as the Managers and Reporting managers only for their own promotions can do anything. As they provide promotions to their flatterers and Insist those promotion guys to maintain Personal Relationship with the subordinates as such to maintain the quality parameters and data as for all these they need some special things at the end of the month just as to assure the incentive of the subordinates. Whole politics within the management biasedness purely trying to run as government as for incentive they need the bribe for the some same as government people want....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Lucknow
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Sep 2023
Likes
It's a hybrid process.
Dislikes
No growth opportunities and no bright future
Senior Customer Service Executive in
Lucknow
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 Jun 2023
Likes
Company culture is good.
Dislikes
Salary appraisal is not good.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Lucknow
Full Time
·
Non Technical Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Jul 2021
Likes
Cooperative and Help full boss.job security, proper guidance,excellent work culture and employee friendly company policies
Dislikes
So far I have yet to find a reason to dislike any aspects about working with HCL Technologies
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Lucknow
Full Time
·
Administration Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Oct 2021
Likes
Job security
Dislikes
Politics in my process divide and rule
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Lucknow
Full Time
·
Senior customer executive - pearson Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Mar 2022
Likes
Overall experience with HCL was too good for me.
Dislikes
Salary grace is too low. If that can be fixed anyhow, then i would love to be part of HCL once again
Work Details
Excellent
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
HCLTech.
Senior Customer Service Executive in
Lucknow
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Apr 2022
Likes
The best thing is they provide security in my job during pandemic and during lockdown and full salary was credited even I was not working for 3 months.
Dislikes
During my 3 years experience they move 3 different projects, it is very difficult to adjust in new project and every time you have to start from zero. Because of this i didn't get opportunities to promote on next level
Over all good but salaries a very less for experience candidates they did not give good hike.
Dislikes
10 hr shift time
Work Details
Work load very high..
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Lucknow
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 28 Jun 2022
Likes
Job is secured in HCL, company policies are really good but the lower management is making joke of them.
Dislikes
Managers & HRs are there to look for productivity only else no one is interested to even hear your issues.
Work Details
I worked for more than 3 years and due to rotational shift I never liked work life at HCL.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Lucknow
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 16 Nov 2020
Likes
stability
Dislikes
NVR join hcl...ur mnc experience will get spoil here...worst salary...worst. culture..no growth ..nvr evr join...if u want to join thn talk to employees of ds organization frst....u wil get clear picture....bserv department is hell..u wil get brand name n stability only
Work Details
Terrible
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Lucknow
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Nothing................
Dislikes
Everything....................
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Lucknow
Chak kajeria farm Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 28 Jun 2020
Likes
I left the company because of the worst experience
Dislikes
Everything
Work Details
I was not given any facilities but for salary I had to work forcefully and I was bound because of the contract for 2 years
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
No facilities
Senior Customer Service Executive in
Lucknow
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 Dec 2021
Likes
Work environment
Dislikes
Management politics is making HCL down specially in Lucknow
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Lucknow
SCM & Logistics Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Jan 2019
Likes
Nothing is good to be share....sorry
Dislikes
Management is bad and there is no job security in HCL.
Work Details
Very Bad experience and salary is quite low....there is no IJP...management people misguiding people and taking 1.5 lakhs for training. Which later wards regretting towards candidate point of views....and after that they were sign 50k bond of 2 years...