HCLTech Senior Customer Service ExecutiveChennai Reviews
based on 32 reviews
Updated 31 Aug, 2024
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
4.6
Job Security
4.2
Work-Life balance
4.0
Company culture
3.9
Skill development
3.8
Work Satisfaction
3.0
Promotions/Appraisal
2.6
Salary & Benefits
HCLTech is rated
4.1 out of 5 stars on
AmbitionBox, based on 32 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCLTech is rated
4.1 out of 5 stars on
AmbitionBox, based on 32 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in HCLTech Senior Customer Service Executive Chennai Reviews
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32 reviews found
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Popular
Senior Customer Service Executive in
Chennai
Ecom Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Apr 2021
Likes
There is no friendly environment for ecom process. Many politics. No hike, no recognition for the employees who is working with dedication.
Work Details
Very pressure on the process which i put up
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Mar 2019
Likes
Good and excellent environment
Dislikes
Very very good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Customer Support Executive Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Oct 2019
Likes
I came to many things and i have Learned many things so im happy to be a part of HCL group i completly love my colleagues because of them only i was able to work they gave me a big Support
Dislikes
From my point of view there is no Sallary Hike that is the only thing which i dislike the most
Work Details
I used to handle UK Customers they will be purchasing the stationary goods from Office Depot Viking Direct and i have to check whether the ordered goods has been reached or not if not then i have to sort out the Issues accordingly tracking the customer
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Customer Service Executive in
Chennai
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2018
Likes
Wrost company I have ever been work with.. Thank god I got new job. These guys are such a crucial management. We work for 14 to 16 hours per day
Dislikes
I hate everything in HCL.. No good experience
Work Details
Hectic
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Mar 2019
Likes
Customer service
Dislikes
Shift hours
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Customer Service Executive in
Chennai
Office Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 18 Aug 2018
Likes
Job security
Dislikes
Appraisal
Work Details
Okay
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 05 Mar 2019
Likes
Infra structure
Dislikes
10 hr working but yearly appraisal is very poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
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HCLTech.
Senior Customer Service Executive in
Chennai
CAQH Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Mar 2018
Likes
Every company have good people and talent person. Once enter into the company not focusing the skills and talent.
Dislikes
More people have multiple talent and skillset. Simply we can say like in tamil kakapidiganum. Then only can get all benefits.
Work Details
It's really awesome project. But due to fake people, fake management left the job.
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
People also ask about HCLTech, Chennai Senior Customer Service Executives
Is HCLTech, Chennai a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 32 employee reviews, it's clear that most senior customer service executives have a positive experience working at HCLTech, Chennai. Job Security holds the highest rating at 4.6, while salary & benefits is rated the lowest amongst all factors at 2.6. Read reviews about job security and salary & benefits on AmbitionBox.
Does HCLTech, Chennai pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, HCLTech, Chennai senior customer service executives rate their salary and benefits at 2.6 out of 5, based on 32 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech, Chennai's senior customer service executives salaries here and to read reviews specifically about salary and benefits at HCLTech, Chennai for senior customer service executives, click here.
How is the work culture at HCLTech, Chennai for Senior Customer Service Executives?
Work culture at HCLTech, Chennai for senior customer service executives is rated 4.0 out of 5 by 32 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HCLTech, Chennai. To read reviews specifically about work culture at HCLTech, Chennai for senior customer service executives, click here.
How is the job security at HCLTech, Chennai for Senior Customer Service Executives?
Based on 32 reviews on AmbitionBox, HCLTech, Chennai's senior customer service executives rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, Chennai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech, Chennai for senior customer service executives, click here.
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