HCLTech is rated
3.5 out of 5 stars on
AmbitionBox, based on 79 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCLTech is rated
3.5 out of 5 stars on
AmbitionBox, based on 79 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HCLTech Senior Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
79 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Chennai
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2018
Likes
Wrost company I have ever been work with.. Thank god I got new job. These guys are such a crucial management. We work for 14 to 16 hours per day
Dislikes
I hate everything in HCL.. No good experience
Work Details
Hectic
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Mar 2019
Likes
Customer service
Dislikes
Shift hours
Work Details
Work days: Monday to Friday
(Flexible Timings)
Similar companies for Senior Customer Service Executive
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Noida
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Jul 2018
Likes
Work enviorment
Dislikes
Nothing
Work Details
Attending outbound call for first three year and then in claim process
Work timings: Strict Timings
Senior Customer Service Executive in
Chennai
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 21 Apr 2018
Overall Rating
Senior Customer Service Executive in
Noida
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Oct 2017
Likes
As an hr now
Dislikes
Only night shifts
Work Details
Working for Macy
Work days: Monday to Friday
(Flexible Timings)
Senior Customer Service Executive
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Aug 2019
Likes
I felt very relaxed working in HCL in company has positive envirnoment taught me a lot about friendly work culture.All my Seniors and collegues were very helpful.
Senior Customer Service Executive in
Noida
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 25 Jan 2020
Likes
Learning
Dislikes
Improper salary structure and extremely less increement
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Other Hospital Staff Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 22 Feb 2022
Likes
Working in HCl BPO gives a good confidence
Dislikes
HCL doesn't have job security I worked for 3years the process is completed no other job to work Job security is must
Work Details
HCL BPO work is good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Sep 2020
Likes
Everything was good until you are doing great job if you don't perform nobody can help you. Perform and do whatever you are asked and expected to do. I remember my manager there Afzal sir who used to say "Either my way or highway".
Dislikes
Nothing to dislike. Do whatever is expected out of you and nobody is going to point you, if you don't everybody will and that is what people do not realise and start complaining.
Work Details
Proportionate.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Customer care Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 Apr 2018
Likes
The culture, the transparency of policies,the IJP's . Overall a good company to work.
Dislikes
The 9-10 hrs of shift which is too much. No flexible timings. Leaves and Indian holidays were rarely given.
People also ask about HCLTech's Senior Customer Service Executives
Is HCLTech a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 79 employee reviews, it's clear that most senior customer service executives have an average experience working at HCLTech. Job Security holds the highest rating at 4.1, while salary & benefits is rated the lowest amongst all factors at 2.6. Read reviews about job security and salary & benefits on AmbitionBox.
Does HCLTech pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, HCLTech senior customer service executives rate their salary and benefits at 2.6 out of 5, based on 79 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech's senior customer service executives salaries here and to read reviews specifically about salary and benefits at HCLTech for senior customer service executives, click here.
How is the work culture at HCLTech for Senior Customer Service Executives?
Work culture at HCLTech for senior customer service executives is rated 3.4 out of 5 by 79 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HCLTech for senior customer service executives, click here.
How is the job security at HCLTech for Senior Customer Service Executives?
Based on 79 reviews on AmbitionBox, HCLTech's senior customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech for senior customer service executives, click here.
Tell us how to improve this page.
HCLTech Senior Customer Service Executive Reviews by Locations