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Firstsource Solutions

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3.6

based on 4.6k Reviews

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Firstsource Solutions Senior CSA Reviews

Updated 16 Mar, 2025
Overall Rating
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3.5/5
based on 88 reviews

Rating distribution

Category Ratings

3.8

Skill development

3.7

Job security

3.7

Work satisfaction

3.6

Work-life balance

3.4

Company culture

3.4

Salary

3.0

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What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

78% employees reported

Rotational Shift

Rotational Shift

56% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

66% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

32 reviews

3.1
male

Rated by Men

52 reviews

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Top Mentions in Firstsource Solutions Senior CSA Reviews

88 reviews found

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Career Advice
2w (edited)
a design engineer
Need Your Valuable Advice.
Hello, 6 months ago, I switched from my previous job to my current one with a 40% salary hike. At that time, it seemed like a great opportunity, but now, I am seriously considering my decision. My previous job had, 1. A European MNC team with excellent support and work culture 2. Good Time for my family & personal life 3. Flexible timing & permanent work-from-home 4. 5 days working with proper work-life balance Now, in my current Indian company: 1. 12-hour workdays, with additional work on Saturdays (despite a 5-day work policy) 2. No proper training 3. Toxic work culture, where I get scolded daily due to a lack of training 4. Hardly any time for my kids and parents 5. Started my health issues My previous company is willing to take me back with a 10% hike on my last salary. Given the work-life balance, supportive environment, and long-term growth prospects I had there, I am thinking of returning. *It is not going to impact on my monthly expenses.* Would you recommend going back?
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People also ask about Firstsource Solutions's Senior CSAs

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.5 out of 5, based on 88 reviews by employees on AmbitionBox. Firstsource Solutions is known for Skill development which is rated at the top and given a rating of 3.8. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.4 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.4 at Firstsource Solutions by 88 employees. While job security is rated 3.7 and work-life balance is rated 3.6 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.
Is work from home available in Firstsource Solutions?
According to AmbitionBox, undefined% Firstsource Solutions employees work from office 2 days/week (based on 18 AmbitionBox reviews in last 6 months).

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Firstsource Solutions Senior CSA Reviews by Locations

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 88 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 56% of employees reported the working days at Firstsource Solutions as Rotational Shift. 60% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more
Firstsource Solutions Senior CSA Salary
based on 361 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Senior CSA Salary in India
View more details
Employee Benefits for Firstsource Solutions Senior CSA
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
7 total responses
meal
Cafeteria
3 total responses
View All
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