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Filter reviews by Firstsource Solutions Senior Customer Service Representative Reviews
Overall Rating
based on 17
reviews
What employees say about Firstsource Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
59% employees reported
Flexible timing
38% employees reported
No travel
77% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
14 reviews
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17 reviews found
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Firstsource Solutions.
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Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Firstsource Solutions's Senior Customer Service Representatives
How is Firstsource Solutions to work for?
Firstsource Solutions is rated 2.9 out of 5, based on 17 reviews by employees on AmbitionBox.
Firstsource Solutions is known for Work-life balance which is rated at the top and given a rating of 3.3. However, Career growth is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 2.5 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 2.6 at Firstsource Solutions by 17 employees. While job security is rated 3.1 and work-life balance is rated 3.3 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.
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Firstsource Solutions Senior Customer Service Representative
Salary
based on 68 salaries
₹1.5
L/yr - ₹5
L/yr
At
par with the average Senior Customer Service Representative Salary in India
View more details
Office cab/shuttle
1 total
response
Health insurance
1 total
response
Job/Soft skill training
2 total
responses
Cafeteria
1 total
response
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