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Firstsource Solutions Senior Customer Service Representative Reviews

Updated 9 Feb, 2025
Overall Rating
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2.9/5
based on 17 reviews

Rating distribution

Category Ratings

3.3

Work-life balance

3.1

Job security

2.7

Skill development

2.6

Company culture

2.5

Salary

2.5

Work satisfaction

2.1

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

59% employees reported

Flexible timing

Flexible timing

38% employees reported

No travel

No travel

77% employees reported

Gender based rating

3.0
female

Rated by Women

3 reviews

2.9
male

Rated by Men

14 reviews

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Top Mentions in Firstsource Solutions Senior Customer Service Representative Reviews
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17 reviews found

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Read Firstsource Solutions Senior Customer Service Representative Reviews based on locations

2.7
 Mumbai

 (7)

4.8
 Bangalore / Bengaluru

 (6)

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People also ask about Firstsource Solutions's Senior Customer Service Representatives

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 2.9 out of 5, based on 17 reviews by employees on AmbitionBox. Firstsource Solutions is known for Work-life balance which is rated at the top and given a rating of 3.3. However, Career growth is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 2.5 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 2.6 at Firstsource Solutions by 17 employees. While job security is rated 3.1 and work-life balance is rated 3.3 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.

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Firstsource Solutions Senior Customer Service Representative Salary
based on 69 salaries
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₹2 L/yr - ₹5 L/yr
At par with the average Senior Customer Service Representative Salary in India
View more details
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