Firstsource Solutions Service Quality Executive Reviews

Likes

Nothing much

Dislikes

No proper work culture admin team doesn't have their responsibilities and wash basin sink will overflow everytime which feels very gross no hygiene at all

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Till now i didn't got my last month salary and the farewell team is worst even there is nothing to pay after 90 days they will ask the money around 10k to get the experience letter

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I didn't link any thing in this company

Dislikes

There is no work life balance, 8hr on system. So many health issues. Management domination. No growth. For Fresher its good but not for experience. Night shift allowance not there. There is no comfortable to ladies.

Likes

Nothing is good about the company

Dislikes

Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.

Likes

No likes

Dislikes

Job security and salary benefits are zero, in 2024 firstsource only a company paying 12000 rupees per month for new associates in Chennai. And very strict timeings.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

The canteen food

Dislikes

If you are performing well from the whole team then no appraisal and if others are doing something wrong on chat for example using abusive language threatening to other party company doesn't give a shit but if the top performer only used rude tone in 1 or 2 chats they they terminate directly don't help them so that they don't get terminated

Likes

THE ONLY THING I LIKED ABOUT THIS COMPANY THEY GIVE IMPORTANCE AND RESPECT ALL THE RELIGIONS AND CULTURES

Dislikes

NO WORK SECURITY WHEN YOU START EARNING NO GROWTH IF UR GENUINE AND PRIORITIES UR SELF RESPECT POLITICS AND BIASED ENVIRONMENT MANAGERS NEED TO GET EDUCATED AND BUILD THEIR SOFT SKILLS “ PLAY SMART WITH COMPETITORS NOT WITH THE EMPLOYEES WHO WORK TO ACHIEVE YOUR COMPANIES OBJECTIVES

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

No likes...its a worst and pathetic company.

Dislikes

The recruitment team and HR are unprofessional, baised. I cleared my interview and hr name is Haritha. She asked me for all documents and I submitted them. They never asked for my offer letter first, later they asked it. Haritha didn't even give me time for atleast one day to get my offer letter. Later that evening I sent my offer letter and called Hairtha. She was totally unprofessional and pathetic, she said they the opening is now closed and we will contact you later which never happened again. I am lucky that I didn't join Firstsource and work with people like Haritha. Thanks to god!...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good Company. Specially for B.com graduates(Freshers).Saturday and Sunday fixed off.

Dislikes

No Increament in salary Night Shifts in certain process. No skill development. Sudden shift gets change

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The only thing good thing about the job is the location.

Dislikes

No worklife balance, Shift keeps changing frequently affecting your health, team leaders borrowing money from the whole team and not returning the same, Partiality to the select few who are ready to hold the bucket for team leader.

Likes

Nothing like it.

Dislikes

There was a lot of politics in that company, only the sycophants and special ones of the manager and team leader got the opportunities, rest all just did work like donkeys, that is why I left that place.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary was competitive compared to the market.

Dislikes

No WFH option even if there is a possibility from the process perspective, Terrible office culture because of politics from the management as well as the agents and HRs intervention was not timely. Management will call you and threaten you regarding your job even if you are a performer and achiever but do not do things their way because they are looking for all the credit.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like about when supervisor is like this.

Dislikes

The asst manager behavior was not good. During covid I went to take vaccine and worked on my week off which was approved by TL. He shouted on the whole floor and said office work is first take vaccine after 1 year. That manager Ragvendra behavior was worst.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to be happy about.

Dislikes

Poor internal management. Unfriendly HRs, especially "A. Singhania".....complete politics in the office. Real issues will be suppressed by AM or Manager, the mistake is proven to be the organisation's end. Proceed at your own risk. If you work well here, they will make you work more, and it would be your responsibility to take a note of how much you have worked other than your login hours. Completely irresponsible management. My phone was stolen in this office during the third month...everyone including HR and manager suppressed my voice with all the lies and no action has been taken further. Such a miserable place to work....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

After clearing 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

work life balance, WFH

Dislikes

No job security, Pathetic management, Night shift

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.