Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Firstsource Solutions

Compare

3.7

based on 4.5k Reviews

Filter reviews by

Firstsource Solutions Quality Assurance Department Mumbai Reviews

Updated 30 Jan, 2025

Overall Rating

3.2/5

based on 9 reviews

Rating distribution

3 (33.3%)

0 (0%)

2 (22.2%)

1 (11.1%)

Category Ratings

3.6

Salary

3.5

Promotions

3.4

Job security

3.4

Work-life balance

3.2

Company culture

3.1

Skill development

3.1

Work satisfaction

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

62% employees reported

Strict (6.30pm - 3.30am)

38% employees reported

No travel

74% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

2 reviews

4.4

Rated by Men

7 reviews

Jobseekers also viewed

Infosys Reviews

3.6

• 38.4k reviews

Wipro Reviews

3.7

• 52.2k reviews

TCS Reviews

3.7

• 88.1k reviews

HCLTech Reviews

3.5

• 35.5k reviews

Tech Mahindra Reviews

3.5

• 34.6k reviews

Accenture Reviews

3.8

• 55.3k reviews

Cognizant Reviews

3.8

• 49.3k reviews

Capgemini Reviews

3.7

• 40.9k reviews

IBM Reviews

4.0

• 21.8k reviews

LTIMindtree Reviews

3.8

• 20.6k reviews

Teleperformance Reviews

3.9

• 28.9k reviews

Concentrix Corporation Reviews

3.8

• 26k reviews

iEnergizer Reviews

4.6

• 22.1k reviews

WNS Reviews

3.4

• 10.9k reviews

Infosys BPM Reviews

3.6

• 9.6k reviews

Conneqt Business Solutions Reviews

3.7

• 8.7k reviews

HGS Reviews

3.9

• 6.9k reviews

Omega Healthcare Reviews

3.7

• 4.8k reviews

R1 RCM Reviews

3.9

• 3.3k reviews

Conduent Reviews

3.5

• 2.6k reviews

9 reviews found

Sort by: Popular

Senior Quality Analyst in Mumbai

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jan 2025

Likes

All great and nice work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I have no dislikes everything is good

Sr. Quality capability development lead in Mumbai

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Dec 2024

Likes

N/A

Dislikes

Worst management, no place to sit. Still they ask us to come to office, managers are not professional, not even trained, managers are in the company from 10 years, have no idea about how good companies work! They work in their comfort zone, work like cattles, sit like cattles, they work 18 hrs, expect us to work 20 hours! Pathetic company with micro managers and incompetent management.

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Firstsource Solutions

View All

a soft skills trainer

New Job (Things to take care of)

Hii Folks, I'm switching my company and it's my first switch. I'm switching to MNC (Firstsource). Can you tell me what things and details I should take care of or ask before joining the company? Your suggestions are highly appreciated and required buddies!

Got a question about Firstsource Solutions?

Ask anonymously on communities.

Senior Executive - Service-Quality in Mumbai

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 31 Dec 2024

Likes

Safe with job security

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Delayed promotion

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

View all 86 questions

Assistant Manager Operations in Mumbai

Production & Manufacturing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 May 2022

Likes

Compensation

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job Security is a concern

Job security - Poor

Work Details

Work life is average

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Senior Executive in Mumbai

Business Process Quality Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 11 Aug 2020

Likes

Looking for a reason to HR referrals and laying off, be the reason of more 3 or more months ago. Major communication gaps between employees and TLs. International process TL speaking with employees with a goon's attitude. When you complain you're refered to HR who is biased and speaks in a language that they're favouring you. The attitude of "You are not capable, still we are supporting." This attitude for tenured employees speaks clearly that you are not respected, your self respect is Nil....Read More

Dislikes

Same as above.

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

It's balanced sometimes.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Service excellence in Mumbai

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2021

Likes

My job is secured nice place and environment to work good management help us to improve our skill

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Service Quality Associate in Mumbai

Full Time

Production & Manufacturing Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Dec 2018

Likes

Because it's under gonneka group

Dislikes

Poor salary, poor annual appraisals, terrible rewards and recogization, frequently changes of rule to cut the employee salary any how, checking of the employees backpack by the securities who are 8th or 10th even lesser then that educated shows power like IPs officer with the employees , poor cafeteria, poor management team

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Quality Executive in Mumbai

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 May 2018

Likes

Career growth, job security. Great work place and environment

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

I got selected with the job position as Associate and got promotion with the post, Quality Analysis

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Customer Sales Associate in Mumbai

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jun 2020

Likes

It’s like a family which always take care of their employee

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Work Details

Superb

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Claim your company page and respond to reviews as an employer.

Jobs at Firstsource Solutions

View all

Hiting For US Mortgage

Bangalore / Bengaluru

1-5 Yrs

₹ 2.75-4.5 LPA

Looking For Immediate International VOICE Process IN Bangalore

Bangalore / Bengaluru

0-3 Yrs

₹ 1.25-3.75 LPA

Hiring For international Voice & Semi voice Process

Bangalore / Bengaluru

0-5 Yrs

₹ 2-4.25 LPA

WALK-IN - Interview Hiring For International Customer Services

Bangalore / Bengaluru

0-3 Yrs

₹ 1-3.5 LPA

Hiring For Freshers International Voice Process

Bangalore / Bengaluru

0-2 Yrs

₹ 2.75-3.5 LPA

Customer support

Hyderabad / Secunderabad, Bangalore / Bengaluru

0-4 Yrs

₹ 2-4 LPA

Scorer

Gurgaon / Gurugram

1-6 Yrs

₹ 3-7.5 LPA

Collection Executive

Mumbai

1-6 Yrs

₹ 3.25-4.5 LPA

Quality Analyst-Underwriting( US Mortgage )

Bangalore / Bengaluru

5-7 Yrs

Not Disclosed

Quality Analyst - Underwriting (US Mortgage )

Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more

Home >
Reviews >
Firstsource Solutions Reviews

Firstsource Solutions Salaries in Quality Assurance Department in Mumbai

Senior Quality Analyst 3 salaries	₹7 L/yr - ₹7.7 L/yr
Process Trainer 3 salaries	₹4.5 L/yr - ₹5 L/yr
Technical Support Executive 2 salaries	₹4 L/yr - ₹4 L/yr
Team Lead 2 salaries	₹2.5 L/yr - ₹5.2 L/yr
Quality Analyst 2 salaries	₹2.5 L/yr - ₹4.8 L/yr