Firstsource Solutions is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction w
...
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Firstsource Solutions is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Data Analyst in
Hyderabad / Secunderabad
Full Time
·
Data Science & Machine Learning Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 29 Jan 2025
Likes
Good environment
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Politics by intermediate level leadership, who are not very skilled try to suppressing the skilled.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Decision Analytics Associate (working remotely)
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 01 Oct 2024
Likes
All good
Job security - Good
Company culture - Excellent
Dislikes
Work pressure someday
Skill development - Poor
Promotions - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Business Intelligence Analyst in
Hyderabad / Secunderabad
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Mar 2022
Likes
Great organization with good work culture and great clients to work.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Executive Business Analyst (working remotely)
Business Analysis and Consulting Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 14 Jul 2022
Likes
- Work-life balance is really good
- People are very nice to you especially if you are new to the team.
- Scope to learn and the management supports you to learn things that are related/ not related project
- Salaries are on time, no matter what
Job security - Excellent
Work-life balance - Good
Dislikes
- The hard work you do are not recognized, people who are good with managers are happy.
- Hikes and promotions are given very late.
- Some people do a lot of politics.
- Sometimes there are unknown deductions in your salary and till u enquire about it you wont get your money back.
Promotions - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Associate Data Scientist in
Bangalore / Bengaluru
Analytical Development Laboratory Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 02 Feb 2022
Likes
Overall good place to work with
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Dislikes
Work hours
Work Details
Good as balanced
Work days: Monday to Friday
(Strict Timings)
Senior Data Associate in
Malad West
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Jun 2022
Likes
Work attomosphere is very familiar
Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Work Details
6 years
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Data Analyst in
Chennai
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 28 Jun 2021
Likes
Job security, very good management, environment
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
No
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Firstsource Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Leader in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
4.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Feb 2025
Likes
Salary was competitive compared to the market.
Salary - Good
Work satisfaction - Good
Dislikes
No WFH option even if there is a possibility from the process perspective, Terrible office culture because of politics from the management as well as the agents and HRs intervention was not timely. Management will call you and threaten you regarding your job even if you are a performer and achiever but do not do things their way because they are looking for all the credit.
Skill development - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 07 Feb 2025
Likes
Nothing to like about when supervisor is like this.
Salary - Good
Work-life balance - Good
Dislikes
The asst manager behavior was not good. During covid I went to take vaccine and worked on my week off which was approved by TL. He shouted on the whole floor and said office work is first take vaccine after 1 year. That manager Ragvendra behavior was worst.
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 05 Feb 2025
Likes
Nothing to be happy about.
Salary - Good
Work-life balance - Good
Dislikes
Poor internal management. Unfriendly HRs, especially "A. Singhania".....complete politics in the office. Real issues will be suppressed by AM or Manager, the mistake is proven to be the organisation's end. Proceed at your own risk. If you work well here, they will make you work more, and it would be your responsibility to take a note of how much you have worked other than your login hours. Completely irresponsible management. My phone was stolen in this office during the third month...everyone including HR and manager suppressed my voice with all the lies and no action has been taken further. Such a miserable place to work....Read More
Skill development - Bad
Job security - Bad
Promotions - Poor
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Chennai
Full Time
·
Quality Assurance - Other Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
1.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 24 Jan 2025
Likes
Salary is good
Salary - Good
Dislikes
People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.
Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Jan 2025
Likes
Just the recruitment Team is good helping the candidate to get hired.
Dislikes
After clearing 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Bangalore / Bengaluru (working remotely)
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 24 Jan 2025
Likes
work life balance, WFH
Salary - Good
Dislikes
No job security, Pathetic management, Night shift
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Jan 2025
Likes
Nothing
Dislikes
The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all.
One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value to the people who work effectively.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Support Associate in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 Jan 2025
Likes
Nothing they treat us like we are nothing to them
They don't value us
Even HR is not Supportive
We been pressurise to do Overtime
Dislikes
Everything Only Hiring Team is good other then that
Didn't get any support from them as an employee
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work related travel: This job involves
Travel Within City.
Team Lead Operations in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 15 Jan 2025
Likes
The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.
Job security - Good
Dislikes
The company has several areas for improvement, such as addressing concerns about limited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience....Read More
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Manager HRD in
Indore
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Jan 2025
Likes
I appreciate working at Firstsource Solutions for its collaborative work environment and employee-centric approach. The company fosters professional growth by providing ample learning opportunities, skill development programs, and a supportive team culture. Its focus on innovation and delivering value to clients inspires me to contribute effectively. Additionally, the management’s open communication and efforts to recognize and reward hard work make it a great place to work....Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
While I appreciate the supportive work culture at Firstsource Solutions, I feel there is room for improvement in streamlining internal processes to enhance efficiency. Additionally, more opportunities for cross-departmental collaboration or upskilling initiatives could help employees broaden their skill sets and contribute more effectively to the organization.
People also ask about Firstsource Solutions's Analytics Executives
How is Firstsource Solutions to work for?
Firstsource Solutions is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Firstsource Solutions is known for Company culture which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 4.0 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 5.0 at Firstsource Solutions by 1 employees. While job security is rated 4.0 and work-life balance is rated 5.0 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.