Firstsource Solutions Reviews

Likes

I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.

Dislikes

Everything

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Its a good company have experience. No much pressure in tge process i worked. But facilities are not upto the standards.

Dislikes

The lead is over egoistic and the manager is just his pawn. However good the company is if the supervisor is not good, it will become the worst place to work.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The canteen food

Dislikes

If you are performing well from the whole team then no appraisal and if others are doing something wrong on chat for example using abusive language threatening to other party company doesn't give a shit but if the top performer only used rude tone in 1 or 2 chats they they terminate directly don't help them so that they don't get terminated

Likes

Only Few TL'S are supportive and helpful in every situation.

Dislikes

Whole management is completely worst. Sales pressure is too high and management can sac any employee any time. Since they have paid the penalty to client management is recovering that cost by reducing incentives.

Likes

It has lot of scope to develop.

Dislikes

Nothing is organised and office politics is at peaks. No proper HR team or capability development. Just for name sake they have departments.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good to earn

Dislikes

The pressure they put on the agent is unbelievable when you are leaving it will be more. And on paper it will be dayshift after trying it will be night shift

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing much very bad experience.

Dislikes

Worst👎 washroom un tidy, lifts services is very risky, no safety for employees vehicles, Terrible shift timings, no increment, horrible work pressure😖, the most important process HR reckless and fit for nothing specially ( Ayushi Singhania)

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Worst HR People

Dislikes

I recently had a very horrific experience with Firstsource. I had given my interview through Naukri.com. I even got the offer letter after being selected for NBS process. After that, HR Prajakta Sawant kept delaying my joining date in the name of pending verification from my previous company, which was all big LIES. The HR Prajakta told me that batch is closed for NBS and I cant join due to pending verification and asked to join a different process called Comcast, for which she said me to give ANOTHER INTERVIEW. They were telling lies after lies. Fact was that HR Prajakta and Firstsource hadn't sent for any verification to my previous company. I got to know about the delay when I called on my own. They didn't even care to inform me about the delay. They kept me waiting for weeks even when I have their offer letter. UNPROFESSIONALISM was at peak when I went to their office to ask them, the HR Prajakta Sawant with her senior HR, told me lies that I created a scene in their office. They were not even ready to listen to what I was asking and continuously shifting the blame on me and my previous company. Despite my efforts to resolve this issue, they kept diverting the topic and refused to listen to the truth. Be cautious when dealing with Firstsource, because they are very UNPROFESSIONAL and manipulating information to suit their purposes...Read More

Likes

My personal experience over here was really good. Team leaders and employees were supportive. Freshers can take advantage of incentives as someone willing to work can earn more

Dislikes

Transportation was a big headache here. The cab or shuttle used to not get allotted on time

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Great company I miss it, I had to resign due to servical spondylitis. I'm fine now would like to come back.

Dislikes

I worked for 9 years I wish never fell sick. The management at that time did not allow me to rest but overall First source is an awesome company. I would love to join again.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Yes company is good and I just say that only every where work is common but what we are doing and whet I givey best I just think bcos we can adorbe everything and everywhere so dont do hard work enjoy with smart work

Dislikes

Nothing to say

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

THE ONLY THING I LIKED ABOUT THIS COMPANY THEY GIVE IMPORTANCE AND RESPECT ALL THE RELIGIONS AND CULTURES

Dislikes

NO WORK SECURITY WHEN YOU START EARNING NO GROWTH IF UR GENUINE AND PRIORITIES UR SELF RESPECT POLITICS AND BIASED ENVIRONMENT MANAGERS NEED TO GET EDUCATED AND BUILD THEIR SOFT SKILLS “ PLAY SMART WITH COMPETITORS NOT WITH THE EMPLOYEES WHO WORK TO ACHIEVE YOUR COMPANIES OBJECTIVES

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.