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convergys india services

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based on 291 Reviews

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convergys india services Command Center Associate Reviews

based on 2 reviews

i

Updated 19 Mar, 2019

Overall Rating

1.5/5

How AmbitionBox ratings work?

Category Ratings

2.5

Skill development

1.5

Job Security

1.5

Promotions/Appraisal

1.5

Salary & Benefits

1.5

Work-Life balance

1.5

Work Satisfaction

1.0

Company culture

2 reviews found

Sort by: Popular

Command Center Associate in Gurgaon / Gurugram

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 09 May 2018

Likes

Nothing

Dislikes

The management is least concerned about the employees majority of the processes are already ramped down. It's a sinking ship.

Work Details

I was into WFM.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Command Center Associate in Gurgaon / Gurugram

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 19 Mar 2019

Likes

transport

Dislikes

management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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Similar Designation Reviews

Customer Care Executive in Gurgaon / Gurugram (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

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Promotions/Appraisal

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Skill Development

5.0

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5.0

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posted on 28 Apr 2024

Likes

Everything is good

Dislikes

Office timings

Senior Associate in New Delhi

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Category Ratings

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posted on 20 Oct 2023

Likes

Great place to work

Dislikes

No meals

Work Details

Work policy: Ur

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

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Overall Rating

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posted on 29 May 2023

Likes

Convergys is one of the company I will cherish all my life. The best company to work with , the team member’s and friendly environment to work. I had the best time of my life working for Convergys and this company gave me lifelong friends.

Dislikes

There was nothing to dislike about this company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

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Salary & Benefits

5.0

Job Security

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Work-Life Balance

posted on 10 Aug 2023

Likes

Very best and nice company

Dislikes

No dislikes

Customer Support Executive in Mumbai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

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posted on 24 Jun 2024

Likes

Stable and great work environment and amenities

Dislikes

Low salary with not enough benifits

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Gurgaon / Gurugram

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 09 Jan 2022

Likes

Working in Convergys which is now called Concentrix,gave me job security.My job was secure because I performed on parameters of accuracy ,durancy and good communication skills.Thanks.from Ritu Soni.

Dislikes

I disliked accepting calls from home ,working at Convergys. It disrupted my work-life balance.

Work Details

It was average.As a Customer care executive,I was given good ambience.I was given a system to work on.I was provided with the process manager ,and the Team Leader for good guidance,and help.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive (working remotely)

Part Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 May 2024

Likes

Nothing to write here i like nothing in this company

Dislikes

Nothing is good in this company..the salary is worst

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Contractual

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 04 Sep 2023

Likes

Yes for all and it is a good company

Dislikes

Nothing as such. everything good

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Apr 2021

Likes

The overall experience has been amazing. People are really helpful and do understand that home is also as important as work. The only issue can be the salary. There can be lot of deductions which we don't expect. And sometimes the work load get over the head.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Jun 2022

Likes

Work culture is the best. Excellent learning opportunities

Dislikes

Percentage of pay hikes can be better

Other convergys india services Reviews

Senior Technical Lead in Pune

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Nov 2024

Likes

Great place to build career and learn new technologies

Dislikes

Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Advisor Consultant in Thane

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 18 Sep 2023

Likes

Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.

Dislikes

The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Lead Operator in Hyderabad / Secunderabad

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

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5.0

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5.0

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posted on 13 Sep 2024

Likes

Nothing as such except environment

Dislikes

Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

IT Lead in Bangalore / Bengaluru

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 30 Oct 2024

Likes

It's good to kick start our journey in corporate with

Dislikes

No work life balance due to 24*7 work culture No off on Indian festival and you will get comp of for Diwali Holi that makes no sense Appraisal as usual 5-7 %

Team Lead Operations in Gurgaon / Gurugram

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Feb 2024

Likes

Job security is better in compare of peer companies.

Dislikes

Poor salary is an area of concern.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Pune

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 17 Sep 2024

Likes

Nothing . Very bad experience with bad

Dislikes

Nothing good very bad working culture and experience

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Real Time Management Associate in Bangalore / Bengaluru

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 06 May 2024

Likes

Stable environment, timely salaries.

Dislikes

Low salaries. Very slow promotion process

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Sr. Representative Operations in New Delhi

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Apr 2024

Likes

Everything

Dislikes

Nothing was wrong in company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Thane

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 30 Sep 2024

Likes

Stability

Dislikes

Partiality Lack of appreciation No motivation

Work Details

Work days: Rotational Shift (Strict Timings)

Technical Support Associate 2 in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

3.0

Overall Rating

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Category Ratings

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Promotions/Appraisal

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Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

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Job Security

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posted on 27 Oct 2023

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Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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People also ask about convergys india services's Command Center Associates

How is convergys india services to work for?

convergys india services is rated 1.5 out of 5, based on 2 reviews by employees on AmbitionBox. convergys india services is known for Skill development which is rated at the top and given a rating of 2.5. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at convergys india services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at convergys india services?

According to AmbitionBox ratings, convergys india services employees rate its salary and benefits as 1.5 out of 5. You can know more about convergys india services Salaries at AmbitionBox

How is the work culture at convergys india services?

Work culture is rated 1.0 at convergys india services by 2 employees. While job security is rated 1.5 and work-life balance is rated 1.5 at convergys india services. Read detailed reviews by employees of convergys india services on AmbitionBox.

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convergys india services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for ...Read more

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convergys india services Command Center Associate Reviews

Working Days for convergys india services Command Center Associate

based on 2 reviews

Rotational Shift

100%

Work Timings for convergys india services Command Center Associate

based on 2 reviews

strictPercentage

100%

Business Travel for convergys india services Command Center Associate

based on 2 reviews

No travel

100%

convergys india services Command Center Associate Salary

based on 4 salaries

₹4.2 L/yr - ₹5.7 L/yr

24% more than the average Command Center Associate Salary in India

View more details

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