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3.1

based on 569 Reviews

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Alorica Customer Success, Service & Operations Department Reviews

Updated 10 Feb, 2025
Overall Rating
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3.1/5
based on 337 reviews

Rating distribution

Category Ratings

3.0

Salary

2.9

Work-life balance

2.9

Skill development

2.8

Company culture

2.8

Job security

2.8

Work satisfaction

2.6

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What employees say about Alorica?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

71% employees reported

Rotational Shift

Rotational Shift

79% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

61% employees reported

Gender based rating

3.3
female

Rated by Women

116 reviews

2.9
male

Rated by Men

212 reviews

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3.1
 • 337 Reviews
2.6
 • 36 Reviews
3.8
 • 18 Reviews
3.2
 • 11 Reviews
2.3
 • 10 Reviews
3.4
 • 10 Reviews
Top Mentions in Alorica Customer Success, Service & Operations Department Reviews

337 reviews found

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Top Alorica Interview Questions

Q1. Handling postpaid customer with high bill
Q2. How to address customer if they talk rude

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Q4. What is sympathy empathy
Q5. What are 7 adult learning principles.
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People also ask about Alorica's Customer Success, Service & Operations Department

Is Alorica's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 337 employee reviews, it's clear that most employees have an average experience working at Alorica's Customer Success, Service & Operations Department. Salary holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about salary and career growth on AmbitionBox.
Does Alorica's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Alorica's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.0 out of 5, based on 337 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Alorica's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Alorica's Customer Success, Service & Operations Department, click here .
How is the work culture at Alorica's Customer Success, Service & Operations Department?
Work culture at Alorica's Customer Success, Service & Operations Department is rated 2.8 out of 5 by 337 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Alorica's Customer Success, Service & Operations Department, click here .
How is the job security at Alorica's Customer Success, Service & Operations Department?
Based on 337 reviews on AmbitionBox, Alorica's Customer Success, Service & Operations Department employees rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Alorica's Customer Success, Service & Operations Department. To read reviews about job security at Alorica's Customer Success, Service & Operations Department, click here .
Is work from home available at Alorica's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of Alorica's Customer Success, Service & Operations Department employees work from home permanently, 71% work from the office, and 22% follow a hybrid model, based on 57 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Alorica's Customer Success, Service & Operations Department, click here.
How do I get a job at Alorica's Customer Success, Service & Operations Department?
To get a job at Alorica's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Alorica interview questions and practice your responses to prepare thoroughly.

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