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Teleperformance Interview Questions, Process, and Tips
Updated
29 Dec 2024
Top Teleperformance Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfactionasked in Customer Care Executive interview
- Q2. Q.9 what do you know about BPO or teleperformance?asked in Customer Service Executive interview
- Q3. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)asked in Customer Service Associate interview
Popular Job Profiles
1.7k Teleperformance Interview Experiences
4.7k questions found
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Popular
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (6 Questions)
- Q1. Tell me something about your self Add Answer
- Q2. Why join teleperformance Add Answer
- Q3. Yesterday routine Add Answer
- Q4. Tell me your Daily routine Add Answer
- Q5. Tell me your Memorable day Add Answer
- Q6. Tell me about your short term goal Add Answer
Interview Preparation Tips
Topics to prepare for Teleperformance Technical Support Executive interview:
- Women empowerment
- Corona virus
- Global warming
Interview experience
Average
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me something about youlself Add Answer
- Q2. What is electricity View Answers (1)
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Support Executive interview:
- Communication Skills
- Analysis
- Operations
Get interview-ready with top interview questions
Interview experience
Poor
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Current weather situation View Answers (1)
- Q2. Favourite dish was asked Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via AmbitionBox and was interviewed before Oct 2023.
1 Interview Round
1
HR Round (4 Questions)
- Q1. Tell me about your self
Why would you hire you View Answers (1)
- Q2. What's your family background View Answers (1)
- Q3. What skills do you have? View Answers (1)
- Q4. What is your hobbies View Answers (1)
Interview Preparation Tips
Topics to prepare for Teleperformance Senior Executive interview:
- Digital Marketing
- SMM
- SEO
- Influencer marketing
Teleperformance interview questions for popular designations
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Basic communication skills Add Answer
2
Technical Round (1 Question)
- Q1. Networking related questions and questions related to past experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It would be better if you individually apply for the process running in TP.
Like Adobe directly hire for their Tech. Engineers so why should not we directly approach them to get hired instead for the third party in my sense.
Like Adobe directly hire for their Tech. Engineers so why should not we directly approach them to get hired instead for the third party in my sense.
Yash babbar
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Self introduction Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good to work
Jobs at Teleperformance
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me something about yourself Add Answer
- Q2. Why do you want to join BPO company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If the HR will asks that where do you see yourself after 5 years then reply him according to the company's field
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Dec 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. Warm welcome then questions Tell me about yourself? What is your Aim ? What is the purpose for joining the job? What is your experiences? What is your salary ex...read more Add Answer
Interview Preparation Tips
Topics to prepare for Teleperformance Seller Support Executive interview:
- under my capability
Interview experience
Bad
Difficulty level
Hard
Duration
More than 8 weeks
Result
-
I applied via Job Portal and was interviewed before Jun 2023.
1 Interview Round
1
Assignment Round
They scheduled so many times assessments
Interview Preparation Tips
Interview preparation tips for other job seekers - My worst job ever was when I worked for a non-profit organization with Teleperformance in Marathahalli location. The job description was very vague, so I had difficulties knowing what I was responsible for at work, they will remove the people like tissue paper. They don't have minimum commonsense and BHR team don't know how to respect to the agents. They have own policy which no one can handle and follow . I scheduled a meeting with my manager to discuss the issue but they will debuted with me but HR, BHR, Manager no one can responded properly. They will remove the people if your performance is good also and they will say you that due to layoff we are removing the head counts. My best advice for everyone is don't join this Teleperformance company. I don't feel like my voice is heard in our team meetings. I've noticed some of our quieter team members don't have the chance to speak in meetings. Please make an effort to ensure everyone has the opportunity to contribute. Trainer's and Team leader's are good apart from these people HR, BHR, and total management is bull shit thing. They are using the people like tissue paper and throwing out from the organisation. I raised a ticket but BHR was closed my ticket by giving the silly response which is unprofessional way. Totally the worst management from HR and BHR team.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Tell me about yourself
2
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. How was your previous job Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Believe in yourself
Teleperformance Interview FAQs
How many rounds are there in Teleperformance interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, customer support, Communication Skills and international bpo.
What are the top questions asked in Teleperformance interview?
Some of the top questions asked at the Teleperformance interview -
How long is the Teleperformance interview process?
The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Technical Support Executive Interview Questions
- Analyst Interview Questions
- Customer Support Associate Interview Questions
- Team Lead Interview Questions
- Show more
Interview Process at Teleperformance
based on 471 interviews in last 1 year
Interview experience
View more
People are getting interviews through
based on 1.3k Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
Campus Placement
26%
24%
16%
6%
5%
2%
21% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Interview Questions from Similar Companies
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Teleperformance Reviews and Ratings
based on 27.5k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹6.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.8 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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