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Teleperformance Interview Questions, Process, and Tips
Updated
26 Dec 2024
Top Teleperformance Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfactionasked in Customer Care Executive interview
- Q2. Q.9 what do you know about BPO or teleperformance?asked in Customer Service Executive interview
- Q3. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)asked in Customer Service Associate interview
Popular Job Profiles
1.7k Teleperformance Interview Experiences
4.7k questions found
Sort by:
Popular
Anonymous
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Oct 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell about yourself and hobbies Add Answer
2
Typing Test Round (1 Question)
- Q1. Typing test with reading Add Answer
3
One-on-one Round (1 Question)
- Q1. One on one with the manager Add Answer
Mukesh Sharma
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Feb 2024.
3 Interview Rounds
1
Group Discussion Round
Brief introduction about ourselves.
2
Assignment Round
It was an online assignment consisting of 75 questions to be attempted in 75 minutes. Those were multiple choice questions from arithmetic, reasoning, and grammar.
3
HR Round (1 Question)
- Q1. Those who qualified in the second round was called in by the HR and given job confirmation and all the qualifiers were asked to submit the documents online for ...read more Add Answer
Get interview-ready with top interview questions
VINAY kumar
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in May 2024.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about your self Add Answer
2
HR Round (1 Question)
- Q1. Tell me about your self Add Answer
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Regarding shrinkage Attrition Team handling team management Add Answer
Teleperformance interview questions for popular designations
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Mar 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. What is bpo ? View Answers (1)
- Q3. Tell me your past company experience Add Answer
- Q4. Why do you choice tp Add Answer
- Q5. Why do you want to switch company Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed before Oct 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Questions related to computers Add Answer
- Q2. Strong hold on stability View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Excellent communications
Hike provided on last CTC even from the agent role
Good negotiation skills required
Hike provided on last CTC even from the agent role
Good negotiation skills required
Jobs at Teleperformance
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Only communication required and it's waste company they will not provide 3 months incentive after leaving the company it's huge loss for employees Add Answer
- Q2. Nothing is there Add Answer
- Q3. Better to find other job Add Answer
3
HR Round (1 Question)
- Q1. They will ask anything direct joining Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not join this company try other customers care centre better than this
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Any topic speak for 1 min View Answers (1)
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. About Yourself and Know about BPO Add Answer
- Q2. What is BPO and Introduction View Answers (1)
3
Technical Round (2 Questions)
- Q1. You shout have a good typing speed Add Answer
- Q2. You should have a good typing speed Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Feb 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Ospf, bgp states Add Answer
- Q2. How stp work in 3 switches View Answers (1)
Skills evaluated in this interview
Teleperformance Interview FAQs
How many rounds are there in Teleperformance interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, customer support, Communication Skills and international bpo.
What are the top questions asked in Teleperformance interview?
Some of the top questions asked at the Teleperformance interview -
How long is the Teleperformance interview process?
The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Technical Support Executive Interview Questions
- Analyst Interview Questions
- Customer Support Associate Interview Questions
- Team Lead Interview Questions
- Show more
Interview Process at Teleperformance
based on 471 interviews in last 1 year
Interview experience
View more
People are getting interviews through
based on 1.3k Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
Campus Placement
26%
24%
16%
6%
5%
2%
21% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Interview Questions from Similar Companies
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Teleperformance Reviews and Ratings
based on 27.4k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.8 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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