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3.9

based on 27.4k Reviews

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320 Teleperformance Jobs

Quality Analyst

1-2 years

₹ 3.5 - 4.5L/yr

Thane, Goregaon

3 vacancies

Quality Analyst

Teleperformance

posted 1d ago

Job Role Insights

Flexible timing

Job Description

Excellent English /Good communication

Need Candidate from BPO Background.

Need minimum 1 year on paper Quality analyst

Need to be aware of call calibration, call monitor, Feedback & coaching, BQM, RCA (Root cause Analysis).

Grad/ Undergrad Both can apply

Day Shift

6 days working 1 rotational off

Package up to - 4.50 Max

Work location - Goregaon / Thane

Contact Person - HR Priyanka.Saroj - 8879615573

Email ID - priyanka.saroj@teleperformancedibs.com




Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Quality Analyst roles with real interview advice

Top Teleperformance Quality Analyst Interview Questions

Q1. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest
View answers (3)
Q2. How would you close a feedback?
View answers (3)
Q3. What are the quality parameters
View answer (1)
View all 6 questions

What people at Teleperformance are saying

4.1
 Rating based on 745 Quality Analyst reviews

Likes

Teleperformance is the nice place to work with job security . working in Teleperformance offers you the opportunities to work with the latest technologies .

Dislikes

Nothing

Read 745 reviews

Quality Analyst salary at Teleperformance

reported by 2.5k employees
₹1 L/yr - ₹6.5 L/yr
18% less than the average Quality Analyst Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.4k employees
53%
39%
60%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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