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382 Teleperformance Jobs

Quality Analyst

1-2 years

₹ 3.5 - 4.5L/yr

Thane, Goregaon

3 vacancies

Quality Analyst

Teleperformance

posted 13d ago

Job Role Insights

Flexible timing

Job Description

Excellent English /Good communication

Need Candidate from BPO Background.

Need minimum 1 year on paper Quality analyst

Need to be aware of call calibration, call monitor, Feedback & coaching, BQM, RCA (Root cause Analysis).

Grad/ Undergrad Both can apply

Day Shift

6 days working 1 rotational off

Package up to - 4.50 Max

Work location - Goregaon / Thane

Contact Person - HR Priyanka.Saroj - 8879615573

Email ID - priyanka.saroj@teleperformancedibs.com




Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Quality Analyst roles with real interview advice

Top Teleperformance Quality Analyst Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 538 questions

What people at Teleperformance are saying

4.3
 Rating based on 971 Quality Analyst reviews

Likes

From my very call as an agent , I know I was part of somthing special Teleperformance provides ample opportunities for growth , particularly for freshers like myself

  • Salary - Excellent
  • +6 more
Dislikes

Everything is great here

Read 971 Quality Analyst reviews

Quality Analyst salary at Teleperformance

reported by 2.8k employees
₹1 L/yr - ₹6.5 L/yr
16% less than the average Quality Analyst Salary in India
View more details

What Teleperformance employees are saying about work life

based on 30k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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