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3.8

based on 246 Reviews

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21 Indifi Technologies Jobs

Quality Analyst

1-5 years

Gurgaon / Gurugram

1 vacancy

Quality Analyst

Indifi Technologies

posted 4d ago

Job Role Insights

Fixed timing

Key skills for the job

Job Description

 Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation.

 Report contacts handling performance and statistics through monitoring and test contact evaluation.

 Report contacts handling performance and statistics through daily and weekly reports submitted to internal stakeholders.

 Conduct remote monitoring sessions, thus completing performance summaries and share reports of the same.

 Randomly monitor calls to ensure organizational standards are maintained.

 Review evaluations, maintain tape files, and handle general administrative duties.

 Prepare performance evaluations documenting contact-handling procedures.

 Other Duties as assigned.



Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Indifi Technologies through

(based on 17 Indifi Technologies interviews)
Referral
Job Portal
Walkin
35%
24%
6%
35% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at Indifi Technologies are saying

3.0
 Rating based on 4 Quality Analyst reviews

Likes

Salary and incentives on time

Dislikes

Managers sucks blood. They treat you like a slave

Read 4 reviews

Quality Analyst salary at Indifi Technologies

reported by 15 employees with 3-8 years exp.
₹3.9 L/yr - ₹5.2 L/yr
At par with the average Quality Analyst Salary in India
View more details

What Indifi Technologies employees are saying about work life

based on 246 employees
52%
39%
78%
100%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

Indifi Technologies Benefits

Work From Home
Health Insurance
Cafeteria
Team Outings
Job Training
Education Assistance +6 more
View more benefits

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Indifi Technologies Gurgaon / Gurugram Office Location

View all
Gurgaon / Gurugram, Haryana Office
Headquarter
Plot-19, Ground Floor, Block C, Sewa Tower, Sector-18, Phase-4, Udyog Vihar, Gurugram, Haryana. Gurgaon / Gurugram, Haryana
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