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4.0

based on 1.5k Reviews

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145 Frankfinn Institute of Air Hostess Training Jobs

Quality Analyst Gurugram Call Center

FRANKFINN AVIATION SERVICES PVT. LTD

 · 

4.0

 based on 1.5k Reviews

2-7 years

₹ 3 - 4.5L/yr

Gurgaon / Gurugram

Quality Analyst Gurugram Call Center

Frankfinn Institute of Air Hostess Training

posted 4d ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Hindi Quality Assurance Excel Teaching English Quality Control

+ 14 more

Job Description

  • Can communicate in Hindi and English both.
  • Call Audit
    (1) Live Call
    (2) Recorded Calls
  • Team Strength
  • Call Duration
  • What is AHT?
  • How to share Feedback
  • Call Calibration
  • No of calls audit
  • What is your feedback mechanism?
  • Basic Excel Knowledge
  • DIP Check Knowledge

Roles and Responsibilities
  • Can communicate in Hindi and English both.
  • Call Audit
    (1) Live Call
    (2) Recorded Calls
  • Team Strength
  • Call Duration
  • What is AHT?
  • How to share Feedback
  • Call Calibration
  • No of calls audit
  • What is your feedback mechanism?
  • Basic Excel Knowledge
  • DIP Check Knowledge

Employment Type: Full Time, Permanent

Read full job description

Frankfinn Institute of Air Hostess Training Interview Questions & Tips

Prepare for Frankfinn Institute of Air Hostess Training Quality Analyst roles with real interview advice

What people at Frankfinn Institute of Air Hostess Training are saying

3.2
 Rating based on 13 Quality Analyst reviews

Likes

It’s a good company to work and work environment is also good.

Dislikes

Nothing

Read 13 reviews

Quality Analyst salary at Frankfinn Institute of Air Hostess Training

reported by 36 employees with 4-9 years exp.
₹3 L/yr - ₹5.3 L/yr
16% less than the average Quality Analyst Salary in India
View more details

What Frankfinn Institute of Air Hostess Training employees are saying about work life

based on 1.5k employees
66%
86%
63%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Frankfinn Institute of Air Hostess Training Benefits

Submitted by Company
Cafeteria
Work From Home
Soft Skill Training
Health Insurance
Job Training
Submitted by Employees
Job Training
Cafeteria
Soft Skill Training
Health Insurance
Work From Home
Education Assistance +6 more
View more benefits

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Frankfinn Institute of Air Hostess Training Gurgaon / Gurugram Office Location

View all
Gurgaon / Gurugram  (1)
Gurgaon/Gurugram Office
Headquarter
Frankfinn Aviation Services Private Limited Head Office, Plot No, 21A, Sector 18, Gurugram, Haryana 122015 Gurgaon/Gurugram
122015

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